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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,276 reviews
  • Rated 5 out of 5 stars

    4K blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. Sony is known for their great video products but their prices are usually high. This one isn’t however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    light weight, easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a top. Costs have gone down so much, buying one of these doesn't break the bank like in the past. Buy one and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 4K and streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an add-on to the first 4K TV. It plays discs well and I like the streaming apps with it. They perform well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony ubp-x800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used Sony in the past. The x800 dvd player works great with the htst5000 sound bar and x800 4k flat panel .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like I want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked perfectly for me with no hiccups, and no problems figuring out the controls. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is just one of the best. Always has been and always will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that it wouldn't make different but the color, sharpness and sound. YES. Can't wait to but the second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever purchased, just not crazy about the color. They were more of a matted stone grey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a SONY. It’s 4K UHD. It’s perfect. What more do you need to know? Second one I’ve purchased and no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Awsome video but freezes and resets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if I got a broken product or not but the player freezes and turns off on it's own. I have tried new discs and older Blu-ray discs and it does it either way. It doesn't always do it but it does it enough to be a problem. It is connected to the Internet so it is aways being updated but still has the problem. However the video quality is awsome weather it glitches or not. If it wouldn't be for that problem it would be a great player.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn, We regret to hear that the unit is not working properly. To isolate the issue, you may refer to the link below for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/30900
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    4K DVD Player so far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony player is great. The built in apps for Netflix and others is a plus. Great picture on the 4K display. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony system is Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as I was building a Stereo Rack system. Plays very well and the cost is Good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a solid unit. Needed a couple of on line updates already, but is working fine. Delivery was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Streaming 4K Ultra HD 3D Hi-Res Audio Wi-Fi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Streaming 4K Ultra HD 3D Hi-Res Audio Wi-Fi Built-In Blu-ray Player, I feel its ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT 4K PLAYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the xbox ons s and have not been happy with the load time and noise so I purchased this and am much happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    When it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked it was great. Nice picture. Froze 4 time in 15 days when using Netflix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome player that does what it's designed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged the Samsung 4K for this one when that last player didn't have the features I like. Easy user interface and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4 K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 4K player to go along with my Sony 4K television. Wanted WIFI capability and this one had it at a good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy At All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue Ray Player appears to get stuck while watching video. At first I taught it was the disk. Therefore, I purchased new Ultra Blue Ray video and experience the same. I purchase brand new Sony 900E, Blue Ray Player/Cable and videos from Best Buy. Invited friends over for movie night and was embarrassed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, the only thing is the Apps content cannot be used outside of USA and I was trying to use in Mexico

    I would recommend this to a friend