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Customer reviews

Rating 4.6 out of 5 stars with 5275 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 5,275 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic player. speedy. I wanted the ES series, but couldn't justify the cost. However this player works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go back to Best Buy and have them load a software update before it would allow me to find my wifi. Now it works great with Netflix and YouTube. I'm very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this player. It was easy to hook up and is easy to use. We've had no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Product Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with my sony TV and nothing to set up. Fair price and was available at our Best Buy store and on display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for viewing 4K blu ray movies. Works great. I haven't used it for streaming yet. Player is big and sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine. It does great if your still watching dvd and blue ray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but got it on a deal. Upgrade from a deon dvd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the upscaling feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this player because it up scales blue ray to 4k and it does just that...transparently . Thank You Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all your Blu-ray movies! Watched Black Panther Movie and Graphics were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu-ray player

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony and love this device.. you really don’t need a smart tv cause this is smart enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from our previous player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous DVD/Blue Ray player was “several” (as in 1st generation). This is an excellent upgrade. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just hooked this up yesterday and am impressed by the quality of picture. Crisp, vivid, and impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of my favorite brands when it comes to electronics. Got it to go with my Sony television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love Sony to begin with. So I was super excited when they finally released their 4K Blu Ray Player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UHD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this player. It is very responsive, starts up very fast, and plays all the latest 4K disks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great machine made by Sony, the king of audio & video components, the best bang for your buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth video and good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Sony upgrades firmware to support Dolby Vision I will gived it 5 stars. Other than that load time is fast and the quality of movies almost matches more expensive players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    performs as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded to to 4k and am very satisfied thus far. still very new in the process of advantages of 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony 800 dvd player is awesome with my 4k television. The clarity is magnificent I didn't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted all Sony components to go with my Sony TV. I have no complaints and love the small but sleek design.

    I would recommend this to a friend