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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,276 reviews
  • Rated 5 out of 5 stars

    Sony Blu-ray

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Sony. This is one of the best Blu-ray players I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UHD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this player. It is very responsive, starts up very fast, and plays all the latest 4K disks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony 800 dvd player is awesome with my 4k television. The clarity is magnificent I didn't go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth video and good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Sony upgrades firmware to support Dolby Vision I will gived it 5 stars. Other than that load time is fast and the quality of movies almost matches more expensive players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong two years later. Great picture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Roseville location. Then sales person helped in the decision to purchase the Sony product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted all Sony components to go with my Sony TV. I have no complaints and love the small but sleek design.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Piece of Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice if it's working - that may not be too often. Bought this unit in 2018. It constantly froze up - in order to get it to function I would have to unplug it and plug it back in. When it came back on, I would have to reset ALL the settings, internet, apps, Netflix, Pandora, etc. It would work for a week and then do it again. Sony replaced the unit while it was under warranty - YEA, I thought my prayers were answered. RECENTLY, the replacement unit started doing the EXACT SAME THING- BUT there is a VERY SHORT warranty on the replacement unit. Talked to customer support today. I am just out of luck. (I'm a snowbird, so I only use the unit 6 mos out of the year). They are sorry, but it is out of warranty. It doesn't matter that the issue is IDENTICAL (so there is obviously a problem with this model!!!!. So, if you want a unit that is reliable and a company that stands behind their product, LOOK ELSEWHERE!!!!! I would not recommend this product to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great as a blu-ray player. I bought it primarily as a 4k blu-ray player and like the small package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance and loads quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reviews from several location's. Loads quickly with better than average up-scaling for older DVD's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for almost a year now and am still extremely pleased with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again this is a blue ray love i bought one for my brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costs a little more but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on every option available in Blu-ray players, at the moment. Fast and easy setup. Quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to play many apps on 4k quality And also it’s a wireless ready to connect to the Internet via wireless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far is working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying two of the okder version, finally this one is working so far. Sad that there is not an analog output but that is why is cheaper than the older version UHP-H1

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    UBP-X800 Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to get HDMI Enhanced Format to work between the X800 and Sony XBR75x850D seamlessly even after replacing cable that supports 27Gbps. HDMI Enhanced Format is a TV setting. Currently it's working fine in HDMI Standard Format. While in Enhanced Format there doesn't seem to be a handshake which causes no signal error to appear on the TV. Don't plan on sending it back in hopes that it's simply user error or there is a software update if it isn't. Don't plan on recommending the X800 at this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Ultra HD 4k player was an unbelievable addition to my new Sony 65" 4K tv and included three 4k movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect DVD player for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for myself and my daughter. We love the use for all DVD use and Bluetooth. Daughter loves it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Learning about this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've enjoyed using this over the holidays, still learning about all the things it can do. Wife uses every day and enjoys the straight-forward controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, works flawlessly. Highly recommend to anyone looking for a good 4k player

    I would recommend this to a friend