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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 5,276 reviews
  • Rated 5 out of 5 stars

    Reliable Blu-Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the player and all the WiFi features. great connectivity and fast loading!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is the absolute best. Remember to get the current updates before using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little thing. Plays great and looks awesome when watching 4K movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was excellent and had an easy set up and menu. Also my Sony Bravia TV works amazingly with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't miss a chance at this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Sony DVD player gives me the best at home audio and video I have ever heard or seen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good quality. Amazing performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Sony DVD is really great .The picture and quality is unreal . And so easy to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K = WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K viewing is only comparable to theater style viewing. Nothing else compares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player will handle just about any format disc. Hookup and operation is simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have all sony products and they all work good together. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Streaming 4K Blueray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony blueray player is a good unit for the price. The included cables must be replaced to provide excellent picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well and provides all expected functions. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here . Easy to set up ! Can't ask for anything better for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because our old player wasn't 4K compatible. works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K DVD player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player that updates its software with you home wi-fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K DVD player is easy to operate and is really great for action movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money, easily beats the Samsung player. Plays all discs including DVD audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some time a blu-ray that could play 4K movies and this does a superb job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is fantastic! I am loving every minute of my viewing experience with my 4k tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy with SONY Today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to start be saying I have always thought of SONY as a quality product and company but everything I have purchased in the past has always worked as described out the box. I went to best buy to purchase the item and none were on the shelf so one was mailed to me. Best Buy had it to me in 3 days that was great! When I finally got the opportunity to take it out of the box and set it up it seemed to work ok but said a software update was needed. This is were all the Joy stopped! I started the update and it gave me an error message. Tried a few more times with no luck so I finally broke down and called Sony support after 1.5 hours of wasted time with Sony support it was determined that it would not update, and I should send it back. Then a new one would be mailed out to me. After I mailed back the defective unit I should of known better and just returned it to best buy. Instead I mailed it back to Sony. I was told they would replace but now I get an email that it is a return only and when I try to call the support dept they tell me their system is down and to call back later. This has happened twice now. Buyer beware in my option SONY has not worked out all the bugs with this product yet but decided to push it to market because Samsung and Phillips both had 4k dvd players in the market.

    No, I would not recommend this to a friend