Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $269.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,276 reviews
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    AWESOME 4K BLU-RAY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is the best 4K Blu-ray player on the market, PERIOD!! Purchased when it was one of the "Deal of the Day" promos. This thing is built like a tank. Make sure you download the firmware update first thing after initially powering on. Once firmware is completed, POWER OFF and then POWER BACK ON. Follow this procedure and the unit connects to the internet flawlessly. The streaming (smart) features are super fast. In fact a lot quicker than ROKU or Fire TV. NOTE: I do have it connected via ethernet. If you are a owner of a Sony 4K-HDR TV (awesome picture), with the Andriod TV for streaming features, this is a must have. If you have a newer good a/v receiver, you will want to switch the default audio setting on the UBP-X800 from Linear PCM to Bitstream. This allows your a/v receiver to do the surround decoding instead of the player. Also, in order to get Dolby Atmos and DTS:X you need the audio setting to bitstream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful 4K movies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference from our old dvd player! Who knew?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great 4K player for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Sony 4K tv! Color is brighter and crisp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this player. Clarity with the TV is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing player. I d not regret a thing. Awesome up scaling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful sales rep.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what I wanted/ salesman very informative in final choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blueray quality...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...at its finest! Sony is my favorite for a reason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete 4k Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anybody for there personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Blue Ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an addition to my surround sounds sytem with my 4 K tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good player.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but an exceptionally good player otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k player, easy to set up and enjoy movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k blue ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed great and plays regular Blue Ray disk flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent blue ray dvd smart application thanks sony

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4K disc player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Sony 4k disc player. The black mask is nice. The internal software seems a bit outdated though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boou-way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome player. I purchased a display model and enjoy it's apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AugustaBman, it's good to know that you are happy with your purchase! Thank you for choosing Sony! -Anthony sony_US

  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 4K videos but not too sold yet on the up scaling of older movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player and it adds to the Sony 4K TV very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COLOR, SOUND. TERRIFIC 4K PLAYER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD RECOMMEND THIS PLAYER TO ANYONE THAT HAS A SONY TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it and the price was competitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my Sony $k 900 series very well, great addition

    I would recommend this to a friend