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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 5,276 reviews
  • Rated 5 out of 5 stars

    Loves it Boo!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loves it boo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing player, I would recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading ultra hd disc is a little slow but picture is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony DVD installed easy second one I have owned was happy with the first still working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high tech body design presty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it satisfied my expectation on quality and high tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't really see a difference with 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn't see a difference with 4K. If 4K is the best really don't see it versus the Blu-ray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALways go for Sony. This is our 2nd one. Upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly the way it supposed to, going to enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Tried a few- This is the BEST!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first off I am a Best Buy Employee, wanted to be honest about that. I have owned a couple of the current 4k players. I am reviewing this with my Samsung KS8500 Curve 55in Tv. (10 bit with HDR) I had the Phillips and it was a good machine, started having some issues so I checked and Phillips was covering my issue under manufacturers warranty-First Class on their part. I received a full refund and after trying and seeing a few models I decided to upgrade to the Sony. Well I am pretty discriminating about my gear and this is amazing for the money! First off when you pick it up it's got weight- that is a good thing. I was impressed with the Phillips quality and this is just as good. Just with my initial setup with the HDMI 1 running directly to my Tv and the Audio HDMI running to my Denon AVR3300 Command Series AVR. Just plugging in and setting the HDMI'S properly the picture was pretty amazing! Nice to have a plug and play machine for a change. It definitely has more "tweak ability" than the new LG or Samsung 8500 or new 9500! (Price was at the lower end of all too) I run an Atmos system and WOW! I popped in Deep Water Horizon and was blown away. Picture was great and sound was phenominal. So nice to not wait for firmware upgrades for the unit to do what it's advertised to do. I'm still tweaking and fine tuning but am super happy. I'm glad I went with this unit, at the price of $299 it's really a deal. The only player that I've seen reviews of that were better than this was for the Oppo. We don't sell Oppo and that player is almost 2x the price! So definitely make sure you consider the Sony, I love my Samsung Tv but their player just doesn't even get close to this thing. Buy with confidence and remember with Best Buy you have a minimum of a 15 return period. If you have a tv with 4k and HDR this is very easy to justify. Boots up as fast as my other regular 1080 blu-ray and the apps are great! Highly recommended! Waiting for my code for the free DVD's that I'm supposed to get but I am still happy even if I don't get that coupon. Highly recommended!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K Ultra HD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit performs great and best menu screen available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, with cds, dvds,a nd blue ray, excellent 4K image escalation...I like it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best DVD Player Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waite a Long Time for this to come onto the Market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works vert well. Now need more 4K movies come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best 4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely recommend this player, the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teddy,
      Your feedback is highly appreciated. We will continue to improve for the betterment of our products. Thank you for choosing Sony.-Jay sony_US

  • Rated 4 out of 5 stars

    Nice DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just started enjoying the DVD player.. Still haven't master all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent DVD player, price is slightly on a higher side; overall good performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not the best. I have no complaint but not sure if it is worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my family and haven’t had any complaints. Does everything they want.

    I would recommend this to a friend