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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,276 reviews
  • Rated 4 out of 5 stars

    No surprises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player did just what it was supposed to do. Nothing more, nothing less.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 1 out of 5 stars

    4k hdr disc spinner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes a loud pop when switching to a movie, dts-x light did not come on my receiver when a dts-x movie was put in, 4 apps all garbage, worst of all no Pandora. Playing 4k files nope not with hdcp 2.2 forget about it, my sony 750d 65 inch plays them with no problem. No upgrade from using the smart tv at all. These bullcrap reviews about this being a great player not sure how when the tvs do the same thing. 320 dollars for a 4k disc spinner that won't really even play x265 files that are downloaded which in reality why else would you need hevc x265 playback. Basically there is 15 stupid movies with HDR out now. No worth it at all its going back tomorrow. I do reccomend the sony Sony UHPH1 I have owned it and it upscales to 4k great and the sound it better than this player.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello noahstephen! Thank you for sharing your experience regarding this player with us, it is unfortunate that the unit had to be returned for not meeting your expectations, we appreciate the feedback since it will help us improve our units.~Jeannette sony_US

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always liked Sony products. This replaces a Sony Blue Ray being moved to another TV

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the products , I am not very impressed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4k dvd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dvd is pretty good.. so far no issue with it. My husband loves it..

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 1 out of 5 stars

    Good blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony blue ray and 4K television work great together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hipefully good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't hooked it up yet but I'm hoping amazing.. later update once installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awsome 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my setup, only concern that it shuts down while watching movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality Blu-Ray!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture 4K Blu-Ray player. Colors and play time are amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ultra HD resolution is awesome, it has detailed screen images with realistic color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Blue Ray player . Same model and 3 months apart. great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HDR BluRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what you need if you want to play your new HDR UltraHD BluRay disks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wel is spoor device with basic functions an poor on apps not willful my expectations

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Blue Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this blue ray player, especially since I can use my Netflix account

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Bluray player and a great value. I would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    When it wasn’t freezing it was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all. Was a good player except for the fact that it would freeze up and not do anything at all or just power down. Especially after watching several films and it got hot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product that is easy to use and it has a nice sleek design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD pictures, easy to operate. I can play multi dice on one unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, full features. Shipped in two days. Good price. What more is needed?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helping catch up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping catch up for a busy home! Love to use this for family time.

    I would recommend this to a friend