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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 5,276 reviews
  • Rated 4 out of 5 stars

    Excellent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player, easy to navigate, don’t like that there is no front display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Blue ray player that will play all of your disc. with no trouble

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for Sony to make one of these. Worth the wait. The YouTube HDR is like WOW.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 4K Dvd Player, a little pricey and should wait for a sale to buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luvtoplay, We appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services.
      Regards,
      Vincent Sony_US

  • Rated 3 out of 5 stars

    Speakers not as expected, low volume, high price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent over 5000 dollars for a Sony Home theater system, the A1E TV (great TV), HTNT5 Sound bar (Great Sound Bar), and the SRS ZR5 Wireless speaker pair (definitely not as good as expected as part of this setup). I have paid less for better speakers I believe. It made this whole transaction somewhat disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the first one as it was locking up on streaming services. So far the second one is working ok. Sound goes out sporadically once in a while and have to reset it. Best buy returned it and exchanged with a new unit. Hopefully they get an update out to fix this problem. Overall a good unit otherwise!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    DVD 3d blue ray player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player does it all. I would recommend this player to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well rounded bluray.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on blueray, 3D which I have no use for, and ads. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good buy for a lot of features Bang for the buck so to speak

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my movie room. Just hooked it up. It works great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good for blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain about it. Haven't used it much. Nothing special

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blu ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok...I don't have the 4k movies to comment on that part

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Offers a lot of good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am not super techy this player was not too tough to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade to my Sony TV, better viewing than my old DVR

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, delivers as described. Works well with Sony products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than modt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good 4k player not as great as advertised but still better than most

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but wrong for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been perfect if it had all the apps hubby was looking for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does not disappoint. For it’s price it is a very good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was torn between Samsung or Sony 4K player. Sony is buy far best choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for watching 4k videos. Also plays blue ray and regular DVD's.

    I would recommend this to a friend