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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 5,276 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome so far, no complaints, shows clear and crisp 4K resolution (of course with a 4K Blu-ray and 4K tv) and the price was awesome! Great value for your money if on a budget!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K, UHD television you need this player. I only wish the PlayStation Vue app was installed on the player. No way to add or delete apps. Otherwise, an excellent player.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Tremendous picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we purchased a 4K TV last year I was waiting for the dust to settle on the 4K players, which one to get etc. We could not believe the picture and color quality of this player with the 4K movies but also with the standard Blu-ray movies we previously had purchased. Avatar just came alive on the screen with subtle hues of colors that were previously hidden. It feels like a solid unit and we're expecting to have it for many years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Petey, Good to know that you are happy with the unit you purchased. We always consider the feedback of the customer. We're reaching the customer satisfaction because of the improvements of our products. Thank you for choosing Sony. Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great audio once you figure out an overly complex audio menu. If you intend on having the player decode then no issues at all. I prefer decoding at my receiver and this is usually a simple setting change however it took some digging.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beefy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product matches my Sony TV. Wen from a Samsung 4K Blue Ray to the Sony. Much better product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really Awesome Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally wanted to see the 4K experience. I love this machine, it is built like a tank. Very quiet eject mech. The picture is sharper than a Blu-Ray. That is with 20-20 vision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony is simply beautiful and I couldn’t be happier. Setup was a breeze and the streaming apps are flawless. Great picture and upscaling. Quiet and smooth operation. Flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K UHD Blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the SONY 4K UHD 3D Blu ray player at a Best Buy store on Black Friday. I'm glad that I get that machine from SONY : fantastic pictures and great sound. Highly recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far been good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K bluray player and I'm pleased with it! Just had a recent glitch with the home screen, it kept flashing on and off. Hope this is not a reaccuring thing!! But other than that, it's been a joy to watch and listen to 4K movies, bluray movies on my 4K TV not to mention listening to cds on this player! Cool gracenotes feature of this 4K player is to witness the cd info including picture of CD cover on my TV!! Luv this feature but the player over all is decent, doing what it was made to do!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love watching movies on my Sony HDR 4K and this 4K player completes the system. It works great with the television and everything just seems to flow together. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Bought in anticipation of a 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research on 4k blue ray players and noticed that this Sony player was highly rated. By chance this player went on sale for 50% off... I jumped on it, it showed up in 2 days and was simple to set up.... now for that 4k TV to go on sale

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4K DVD Bly-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung was first, this Sony is now the second 4K player on the market. This unit works well with a minimum of bells & whistles. Very unobtrusive, don't even know when it's on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K Blu-ray player of this year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes you can spend 4times more money to buy a better 4K Blu-ray player if you want to But if you are looking for a real good 4kHDR picture for a reasonable price this is best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible. Was able to link cellphone easy. Whether it is sound from the TV or music from my phone, the sound is very enjoyable, rich, and loud. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great device, so improved over our previous Blue R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is so easy to use especially when accessing Netflix, Hulu, or listening to CDs. It makes the picture so clear and crisp. Wish we’d bought this Sony Blue Ray long ago.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the picture is amazing. I have not used the box for any of its other features yet, such as access to Netflix and other online apps, but assume they work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony, again, delivers a great player. The 4K playback and the upscaling is excellent,the boot speed is nice and integrates seamlessly with my Sony Bravia which is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Dolby vision

    Rated 4 out of 5 stars

    Good player, but too pricey for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here I go again...I’ve been a very loyal Sony customer. Pros: Great picture Cons: tray doesn’t open when button is pressed. unit will not turn on/off. unit will not play disc - says ‘no disc’ or ‘unable to play’ The 2 top cons are only rectified if the unit power cord is unplugged and replugged. I’m not sure why it won’t play DVD’s that are only a few years old (Depeche Mode CD/DVD). This unit should be at most $150.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Blu Ray player to use with our a new 55" 4K TV. it's a perfect companion. We haven't been to a theater since. We just watch HD movies at home and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 4K player to go along with my 4K Sony TV and it is awesome. Picture quality is great. Have to make sure you set it up correctly to get the best picture quality.

    I would recommend this to a friend