Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $269.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 5,276 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony does it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Can't wait for true 4K formats. Paired it with a 55" Sony 4K TV. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent play quality easy to setup and use everything I was hoping for and the sale price was great was $149 when I purchased it great deal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, provides great picture and sound. Plays $K UHD discs as well as all others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4k uhd player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k uhd player. It works flawlessly and the picture and sound are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Best 4K blu ray player right now.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren't worried about Dolby Vision, this is the best player on the market right now. That's not to say Sony won't undate it with it in the future but right now this player gets the job done. Especially for the price. Mine came basically brand new. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    great picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several 4K movies were on sale this year, and the player was at the right price for us.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with purchase. Upscaling even from blu-ray is a noticeable improvement

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    easy set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my new LG UHD. Well worth the cost!

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Horrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 4K player so excited I even brought the expensive cable to go along with it. I read the manual, connected it correctly and the problem were plentiful. 1 I had multiple issues with the sound coming out ( no sound) 2 the system froze several times where no matter what you did nothing could unfreeze it unless you unplugged the power source. 3 the display would randomly go black During 4K playback. 4 during Netflix three problems would happen between audio, freezing, blackouts during playback ( note. This is with a Ethernet cable plugged in) after all these issues I went to google and started doing extensive research and finding reviews that these were common problems experience by multiple users. I later tried to perform a hard reset on the system and then my disc got stuck inside until I unplugged the unit and restarted it. After that I went to bestbuy and had a 45 minutes conversation with magnolia home theater and he told me of the best units to replace it with The Samsung 4K 8500 ( the one I now have ) The Samsung 4K 9500 which was $100 more has some pretty cool additional features And the Panasonic 4K player which was out of my price range at $600 which he told me was the best but it didn’t focus on features just picture and audio quality. I have Visio m-65 e0 2017 the upscaling picture on the tv is great as well I hope this review helps

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Easy operation, high resolution.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our UXB-X800 to make full use of the capabilities of our new Sony Bravia OLED TV. It allows the use of one remote to operate both devices and meets all our expectations for image quality and sound clarity. 4K makes a vivid difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not only for the 4K video but it also has exceptional audio capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony, Not your run of the mill budget brand. Still quality at a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...HAD TO BUY ANOTHER 4K PLAYER, AT THE BLACK FRIDAY PRICE, GREAT PICTURE AND REALISM .

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my UHD DVD player performs flawlessly. More excited about home movie viewing now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Really nice 4K blu ray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice 4K blu ray player, well packed and easy to set up. Picture looks great with superb details and great color!!!! 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4k player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see some improvements in picture quality so I would say it was a good buy but really can't comment on 4k until I get a great 4k movie.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's very to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so clear and vivid, it realy made the quality of watching movies great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and I would recommend to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far superior to the Sony player I bought just 2 years ago. Better picture and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k player that actually works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony made a perfect 4k player...crystal clear pic at 4 times HD. It is a heavy beast.

    I would recommend this to a friend