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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,276 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Amazing 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4k Blu-ray player, amazing colors and audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love see movies in my free time and this is the better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 4K Blu-ray!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Blu-ray died so I bought this to go along with my 4k TV. Of course I then needed to buy a 4k receiver, but I digress. This unit was easy to set up, and the wifi proved to be superior to the router I had hooked to my old unit. Have not put a 4k disc in it yet, but am anxious to check that out. So far I am pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Sony finally has a 4k DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for quite a while for Sony to bring out a true 4K DVD player. Works very well and syncs to all my Sony TV perfectly. You won't be disappointed. Well Made looks looks better than others on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good sourround sound with lossless formats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good immersive surround sound at 50-60% volume with Dolby True HD and Dolby Digital plus which are lossless Formats. Old Lossy Dolby Digital AC3 sounds OK but soundbar needs to be at 80-85% volume for decent immersive effect. Wireless sub woofer puts out plenty of base at level 3-4. Setup is easy due to onscreen prompts. Atmos effect is a little disappointing, not to much vertical effect. My apartment has nine foot beamed ceilings.Good 4K pass thru.. Sub woofer is heavy at 31 pounds.so setup may be challenging for people who have trouble lifting heavy objects, and they should consider home delivery and unpacking, setup. Chrome cast is a little buggy. Still trying to get it to work. Bluetooth streaming of music has good clarity and frequency response. Overall happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent disk player. Super clean picture great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up grades my blue ray Movies,they look better than ever

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my nw 4k tv. great deal as a doorbuster

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Finally Sony brings out a full 4K HD BlueRay playe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this the week it was first available on BestBuy.com. Replaced my Sony BDP-S570 3D HD BlueRay player. Night and day difference. This X800 is super quiet compared to my old S570 which was loud and obnoxious. This X800 loads movies very quickly compared to the S570. It syched seamlessly to my Sony Bravia XBR70X850B and HT-CT790 soundbar. Have watched both 4K HD and regular HD movies on this player, very pleased with the picture and sound quality produced by this player. The wi-fi enabled apps functionality does not feel as intuitive as the functions as which are available on the old S570, however, I haven't spent much time using them yet. Not what I purchased the player for anyways. So far, so good. Price I think was reasonable and comparable to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best buy I ever made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one great player. Picture quality is better on all levels, DVD, Blu-ray and 4k . This is the player to buy! This was very easy to set up. Player is easy to use,it's all laid out for you. Best buy I ever made!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A step up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Amazingly sharp picture. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Performance, Size

    Rated 4 out of 5 stars

    a lot better than toshiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy did not have the cheaper version only this one, its ok but bulky and sometimes it makes a nice if you put a regular disk in for a little while, like a train, and sometimes it won't play so i have to put in another disk to wake it up, then, it works fine later

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great combo with 4K tv, awesome 4K picture

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is very good and the price is so great! I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Great product, fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my new player.Great picture and sound quality. Have also been using it as my primary streaming device. Great product for a fair price. Only missing element is no Dolby Vision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Love the different sound effects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy streaming makes the 4k tv picture easy I the eye!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Sony still leads with the hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time Sony DVD/BluRay hardware user and buyer..they still lead the pack with this new model...Price point is great for all that is onboard. Would not even consider any other brand at this level except Sony..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LJS46,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k dvd's on this player look amazing. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear 4K UHD. Big box. Easy remote controller.

    I would recommend this to a friend