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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5275 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 5,275 reviews
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Sony streaming 4k ultra HD 3D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Xbox one hook to my tv to watch movies but after buying this Sony 4k blue ray player I have to say that the colors seem more crispy now. Probably the best 4k blue ray player out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday sale, it was easy to set up and connected to the receiver and TV easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Would not update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Sony 4K Blu-ray for the bed room, easy enough to set up but i could not get it to update the firmware. System showed update available but just said couldn't reach server. Went to Best Buy and saw the LG 4k for 99.00 and snatched it up. Now I have a good setup in the Bedroom. LG TV and Blu-ray work perfectly together.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    This thing is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on multiple 4K blu-ray players before getting this one. Dollar for dollar and picture for picture, you cannot beat this player. Get it and you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Upscaling

    Rated 5 out of 5 stars

    Great Sony DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my old Sony Blu-Ray player. I like the upscaling for my older DVD's. The 4K ultra is incredible!! Didn't realize what I was a missing with my old Blu-Ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 4K Samsung player with this unit. When I purchased the Samsung, the Sony unit wasn't available, I have a Sony 4K TV, and a Sony 4K receiver, so operation is seamless. The controller and functions are Superior to the Samsung unit . 4K, HD and 3D playback is outstanding. Great unit

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Player bought at at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great player bought at a great price, saved $100 off normal price. watch for sales

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Why limit streaming services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bottom line the picture is great! The sound is Dolby Atmos. My unit is hooked up so the sound goes to my Atmos capable receiver and the 4k ultra goes directly to my flat screen. I compared the Sony to the Samsung 2016 model and concluded the Sony was worth the price difference. So why 4 stars and not 5. When I first purchased the Sony the only streaming services were Netflix, AMAZON, Vudu and Opera TV--are you serious? No Hulu. Hulu and Pandora showed up about a week ago; since there's no Internet browser you have to wait for Sony to add services. I have several Sony bluray players and never had this problem before. It just doesn't make sense that the upgrade to 4k limits your options rather than expands them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Online4ever, thank you for sharing your input about the unit. More apps will come up but as of now, we don't have an estimated time of availability yet as well as the list of the apps. For the meantime, you can use the Opera TV Store to add more services to the player. Regards, ~Erin sony_US

  • Rated 5 out of 5 stars

    Fantastic 4K player and great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a superb 4K player and is very user friendly. It has excellent picture and audio capabilities when connected properly to the appropriate tv with an hdmi cable. It also has all of the most popular apps so setting it up with my favorite ones was a breeze. I highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Everything you need for home theatre.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combination of my XBR850D and HTNT5 SYSTEM. Watch the first movie 4K ULTRA HD Pirates of the Caribbean sounds so crisp and clear I did not even realized my wife is besides me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my Sony BDP-S3500- it kept losing the wireless connection even though there was no problems with the wifi network. This player connects faster and has yet to have any buffering issues. Also loads blu-ray discs quickly. I still need to buy a 4K movie to test it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Player works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Streaming 4K Ultra HD 3D Hi-Res Audio Wi-Fi Built-In Blu-ray Player was easy to set up. It has great quality of picture and color. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Sony's new true 4K Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu-ray player is worth the wait. It plays true 4K blu-rays instead of up-converting standard blu-ray. It also offers improved audio. This is the 4K player you waited months to obtain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had any trouble with this player so far, the one we replaced started locking up and failing to recognize the DVD's. The pictures are clear and of better quality than the previous player, this player is easy to operate and set up was extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Impressed so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have this a month and have not used it a lot. Great picture and sound so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays Hi-Res music files, includes playback options like shuffle etc, unlike the BDP-S7200 which will play Hi-Res but no options. The upscaling of videos is very impressive. The Disc is still the best way to watch 4K video, IMO

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Plays everything for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing plays just about any disk or audio/video format out there and does a great job. My Blue Ray movies look better then ever, and 4k movies are even better. It also sees all my plex media shares on the network and plays them too. It also plays 4k files from YouTube and Amazon over my wifi network about flawlessly. Nice player that's built like a tank. Some users are having issues getting some TVs to show hdr disks properly but it early yet for that format and this player so I'm betting it will get resolved with a firmware update for this player or the affected TVs. Doubt you can find another player that does so much for close to what this one costs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ubp-x800

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with SONY. (anything sony mid-range or better is quality you can't beat. SONY is Best for audio and video) A bit large for what most consumers want. Well worth it, if you have the room

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Best sub $300 player on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with the build quality and over all performance with both Blu Rays and Ultra Blu Ray disks. Up scaling is outstanding for Blu Rays. You can't go wrong with this player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely blows my mind with picture and sound quality (with a 4K TV and a good sound system, of course). Great addition to my home theater at a very reasonable price!

    I would recommend this to a friend