Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $269.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,276 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good 4K picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyable picture quality on 4K and regular BluRay

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Very happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my purchase. I have always preferred Sony audio and video products, and I was glad to see that they had this new 4k blue ray player. The only thing disappointing was the few apps that are available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent for 4K TV’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent DVD player with full 4K compatibility. Picture quality is excellent and easy to install and operate. The built in apps are easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Excellent for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent picture for the price. I loved my Sony BD player and this one doesn't disappoint either. Was considering the Oppo but I definitely think this one is probably just as good for less money. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great product but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of frustration downloading firmware updates and eventually had to download them to a flash drive to update my system. All connectivity works flawlessly after that. Stunning picture and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the 4K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a regular Blu-Ray with 3D and 4K up-scaling, but this true 4K (with 3D by the way) makes the picture even more clear and enjoyable. I also bought a few of the true 4K Blue Ray discs, including "The Martian", which I had owned on regular Blu-Ray, and tried both on this machine; the 4K disc is a slightly better rendering. I had been thinking of buying this 4K when it was $299, but just before Xmas is was reduced to $199 and I grabbed it. Probably worth the $299, but I was buying a gift for myself, so.. had to save money. Buy it; it's great.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Great 4K Player!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player for your 4K/3D needs. The only thing that this player is missing is Dolby Vision but this is said to be added in a future update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased Sony DVD players before, but this the best.It goes on quickly,within seconds and the picturequality is first rate.I maybuy another in the near future to replace a Sony(If it goes on sale again-purchased during Black Friday period}.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very pleased with this unit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and play. Brilliant colors on the screen with this unit and a 4K TV combo. Sale price point makes this unit worth purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is unsurpassed, very easy setup and use. I use it with my sony 4k TV so remote operates both. Excellent product, worth waiting for the Sony

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is so multi-functional it plays 4K and upscales Blu Ray and DVD and even movies we've recorded. The picture is awesome just with Blu Ray. Great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality clear good products Sony doing better love

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use.... just kick back and enjoy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X800 Great Bang for Buck Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the performance from this Sony 4k player. I have an Oppo-203 for the main 4k viewing room and when this was on sale I snagged it and use it for the family room. Great performance so far, I have not had any issues with it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine so far after one use. Its really big (wide) for a DVD player. I didn't even think I had to look at measurements when buying. I almost returned it because I didn't think it would fit in the space I have for it. I do like the sturdy outer covering though.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Z80ROCH, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Sony does it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have the Samsung 4k player and I like the Sony unit much better. The load time is faster as well as the remote. I must admit I'm partial to Sony as I've had good success with them. I got this unit on sale so it was a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality that I get onto my 4K tv is great.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great Blue Ray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player plays and upgrades reg DVD and Blue Ray DVD to a unreal Picture. Plays 4K DVD and you will think you are at the Movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost. Works great and easy to use. Sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is perfect... really like the 4k on our new TV

    I would recommend this to a friend