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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 5,276 reviews
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    4K must Have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 4K must have... make movies awesome!! Sound is way better too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is truly the Top Of The Line!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as part of my vintage stereo setup as I wanted to still play CDs and SACDs. I am using the digital out to the DAC in my Pioneer Elite media player and it sounds amazing. I bought a few SACDs and I am really impressed with sound coming through my late 70's stereo. This is a well built unit and plays almost any format of disc. I haven't used it as a video player yet, but as a an audio player it is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    great 4k blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for this price range you wont find a better Blu-ray player and it has many apps as well as doubling as an audio player capable of playing most formats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent through-put for paid streaming HD services, very good hi-res sound. Strongly recommend the step up in cost from "lesser" Sony products. Hands down out performs the LGs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony UBP-X800 due to its processing power and available customization for viewing movies. Prior to purchasing the X800, my Xbox 1X was my only way to view 4K movies in my home theater. After making all the connections to my Sony 4K tv, I immediately noticed a night and day difference in video quality. This player is a must buy for anyone building a home theater that wants a high quality video experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item on Black Friday. I also have the Samsung version. I much prefer the interface and the remote control with this 4K player I moved the Samsung to my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4K blue ray

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture...easy to use. Best Buy had it all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going back and forth if I should upgrade my old Sony Blu-ray. I purchase this based on reviews for streaming and speed pair this device definitely lives up to my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Sony 4K DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine was easy to hook up and streaming is great. The picture quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Sony 4K dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Price was good. Only issue is sometimes even after you turn it off it turns back on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While small, this is an excellent sound bar. The sound is a great improvement over the Tv's. It was necessary to use the Tv's headphone output and the soundbar's axillary input.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great DVD player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always has a great picture and is user friendly, even for seniors which Is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with my new OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blue Ray player is exactly what we requested, glad we bought the 4K HD works well with our new OLED 65" TV. The operation is very easy with our new Logitech Harmony remote

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Long overdue of a great 4K player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting a long time for a 4K player like this. I have an older 4K tv that is not compatible with existing reasonably priced 4K players. This UBP-X800 fits my need. It also plays BD and DVD effortlessly. I have a Samsung 4K player attached to a newer 4K tv. The Samsung often will not play BD or DVD. This Sony 4K player is reasonably priced, and with the introductory bonus offer of two free mail in 4K movies is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Best 4K player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K Blu-ray says it all. My second one and better than my LG 4K Blu-ray player

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup, upgrade blu-ray videos to about 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Processing From Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Bestbuy salesperson suggested I purchase model and I have been very pleased since. The video processing, colors and clarity are off the hook in HDR mode. The streaming engine looks very nice as well. It's particularly fast in connecting and has not lost connectivity yet while streaming 4k content. Overall, this is a great product and on sale for $269 when I bought which is a very good value on a very good 4k DVD player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product. I'd buy it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These blu-ray players haven't seemed to changed much in the last few years. It runs just like pretty much every other decent player I've purchased in the past. It looks nice. Seems sturdy, but I have only recently purchased it. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PICTURE AND MAGNIFICENT SOUND. SUPER EASY TO HOOK UP. REMOTE IS EASY TO USE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had the quality I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the TV I purchased. My only complaint were that the directions were pathetic, even the labeling of parts. Luckily, Sony.com technicians were very helpful.

    I would recommend this to a friend