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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 5,276 reviews
  • Rated 5 out of 5 stars

    Fantastic, plays everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a home run from Sony. Great feature set, plays regular dvds on up to ultra blu ray. Even plays sacd’s. Superb value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Makes movies better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes blue ray movies better and the few 4K movies that I have the picture quality is fantastic. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HDR Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this Sony HDR set in our bedroom, since we watch most of our shows at night. This 43" set delivers a superb image and it really makes viewing shows so much nicer. Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 4 out of 5 stars

    Conects to sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and connects to my Sony TV, it has a problem sometimes skipping some parts of movie

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made unit very good video and audio quality. Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a great deal on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this up with my new 43" 4K monitor and I love it! Easy to switch sources and I can stream my Amazon Prime or watch 4K Blu-rays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for Sony 4k TV and works great. Just the sound I had to connect it directly to the soround sys.ti have she soround experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Visuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been rewatching movies now because of the HDR and it makes a huge difference.. Colors pop out and details you don't see until you see it in 4K really catch your eye. I love how you can have one HDMI port go into your TV and another HDMI could go into a receiver or soundbar so you don't lose the true audio from the movies with ATMOS

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K Bluray Player Sony UBP X800 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually leery about Sony products but after reviewing all players in this class I choose this one. The hype is true. This is a first class player for 4k. Also, by having two hdmi outputs it allows the video to connect to a 4k TV while also separately connecting audio to a non-4k receiver. This adds years of life to an already good receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy install for a 76 yr. old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the picture quality and easy to use remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the reviews and wanting a blue ray player that was compatible with Dolby atmos bought this player. Not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Was'nt Sure if it was worth it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I already have a 4K tv I wasn't sure a 4K Blu Ray Player would give much of a performance boost....boy was I wrong.Im so glad I went ahead and invested in this tech.The picture quality is much much better and Ive future proofed my Home Theatre.I have a SONY 4K TV now a SONY 4K Blu Ray.They are one of the best if not the best brands in this game!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this DVD player. Easy to use great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good choice, better than Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought a Samsung and the remote was so intolerable I replaced the unit within months. I bought this Sony, huge improvement. This unit is heavy, seems well built, has a sane remote, played everything I tried so far. It’s a bit slow (even with old Blu Rays), not sure why. No stupid curves (it’s a DVD player!), boxy good looks!(which don’t really matter). Never tried any apps because I have 20 other ways to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit, beautiful picture, ease of use. Dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Blue-Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Blue-Ray player with this and the investment is worth it with all the features. Easy to operate, hook up and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through many mid range Blu-ray players over the last few years and have not been happy with any of them until now. I have a Sony TV that is not 4k ready and this player works flawlessly with my tv. It even plays the Ultra HD blu-rays. The picture is awesome, the unit responds quickly and movies DVD, Blu-ray and Ultra HD all play perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judy, Good to know that you are happy with your purchase! Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    This thing rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy at Best Buy steered me towards this 4k Blu Ray player so I bought it on the spot without reviewing on-line reviews, something I normally don't do, but I will say, this thing is nice for several reasons: The obvious, the awesome clarity of 4k, but it loads so much quicker than my standard Blu Ray. Haven't used it that much, but so far, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k blu ray picture and sound are phenomenal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k ultra hd blu ray player is fantastic, The picture and sound on a 4k disk are incredible and it up converts blu rays to 4k and they look just as great. This one is also 3d and paired with a 3d tv it gets a great picture as well! No downsides other then no optical out for sound but it's performance is outstanding! Crystal clear sound and picture!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this blue ray for my hubby for Christmas. He didn’t really think he needed it; thought his old DVD player was still ok. Then I convinced him it had WiFi capability—no more wires to hook up. Then he re discovered Netflix and now our Amazon Prime Video. He loves this new machine and it is so easy to use. Great buy, especially at 1/2 off.

    I would recommend this to a friend