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Customer Ratings & Reviews

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The comparable value price is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 5820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,820 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good 4K player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better brands out there. Picture comes out clear and sound is crisp. As a techie, I would rate this as an A+

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture from the DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works very well with my Sony 4k Tv it will come on with the TV when I turn the DVD on. The sound is Great when I Play CD's on The DVD as well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for small surround system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stayed with Samsung as TV and sound bar are same, this replaced a theater type system and rather than go with all the external speakers, just linked the HDMI to the TV and let the sound bar take over - and happy with the setup and results. Upgraded to the 4K - why not - and very pleased with that decision when matched to the TV.....WOW. It was time to upgrade! Setup and connections were a breeze, and we had 4K movies in 15 minutes. Well worth the price and very pleased with the purchase and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Freezes a lot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray player unfortunately I had to return due to it freezing a lot ! Wish I could of kept it the audio sounds great! Sony please fix this as soon as possible !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K blue ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it easy to operate, small indicator light lets you know when it’s own. Plays all formats perfect basic dvd, blue rays, and 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it alongside the back to the future trilogy in uhd, picture is phenomenal. Picture is better than ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Sony, but this 4K UHD Blu-Ray Player is a little disappointing. At least as far as the apps on it go. The sound would cut out on the SiriusXM app, and nothing would work--either on the remote or on the unit itself. Had to unplug and replug in order to get anything to work. Returned that unit and got a replacement. This one occasionally has the sound cut out on that app too, but it has been easier to get it to come back on. We've still had it stop a couple of times--the remote wouldn't work, but overall, it's working better than the first one. Wish it had a display on the front to see if it's "reading" the disk, or the location on the disk.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony product review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic and picture quality is clear it is very easy to use and requires little effort to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, it was on sale too. Also ordered it on 12/22 for a Christmas gift and it was delivered on 12/23, better than Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Son!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son... he loves it!!! Easy to set up and fast loading DVD’s & 4Ks And very clear picture!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent for covering all of my formats.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers all formats I have plus I have other show programs I can access. Sony has a very good reputation for quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Teene

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony has multiple functions to save time. Even the remote provides options to make it easier to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great player!!! Highly Recommended!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful 4K Ultra HD Player by Sony!! I put in Planet Earth and it looks great and the player works wonderfully!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playback looks excellent on this unit. Sony has promised Dolby Vision support in an update this year. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image and sound quality. Sony products have been reliable for me, so this was a welcome addition to my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced an old DVD player. The only thing I was going to be concerned about was the ease of use for the remote. No problem there at all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a great job overall. I like the small size which makes it very easy to position under TV using standard legs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought all “Sony!”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65” TV, Soundbar and DVR all Sony. Installed Sanus wall mount and connected TV myself. Easy! Very satisfied and Black Friday prices were unbeatable!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shows movies great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system to go with my Sony tv, so that I could use one remote for everything because the devices sync up. Also, great pictures and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have new TV and needed to upgrade our older DVD player to be compatible with the new TV. We need Closed Captioning and some of our CD's like the Rick Steves Travel videos have CC and the older DVD player does not work well with the new TV and we tried the adapter and it didn't work. The Sony DVD has subtitles option on the remote and was able to get closed captioning. We were so happy and glad we got this.

    I would recommend this to a friend