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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,819 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with my 4k television. It was amazing the picture quality improvement from a regular television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is sharp and crystal clear. This was a great purchase and it was a reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard UHD BluRay Player with WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a standard UHD BluRay Player from Sony. The WiFi works well and have not had a problem streaming, in general. Was disappointed to learn that Disney+ App could not be downloaded, after the Best Buy associate suggested it could be. One annoying behavior is that if a disc is in the player when it is turned on then it automatically starts playing the disc, even after I've selected a streaming app. Only had for a short time, but appears to be good quality overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great player From Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and the quality is great as would be expected from a Sony product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-def! I love that it comes with streaming channels! I also like the sleek design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great little 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the build quality is slightly lacking, the performance of this player is excellent and the price was right too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , movies look awesome on it . Really easy to use . Great pair with my new Samsung smart TV .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome 4K Blue Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Easy to use. I like it so much a second and third for other rooms in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player has great APP features and streaming movies through Amazon is extremely better than the player it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works easy enough with a great picture. Bought when it was $100 off during Daily Deals so it was a good price also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great for me. I have it on all of my televisions. Very easy to stream from

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost a year this blu-ray player is working perfectly! It is the ideal first step towards a smart TV. We get several streaming services without the high price tag of a smart TV. The reason I gave 4 stars is because connecting over wi-fi lags by a fraction of a second. (Video is not in sync with sound.) This may also be due to the connection from the TV is not HDMI ARC. (TV is too old to have that,) Connecting with an Ethernet cable directly from our router fixed the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic! Works like a dream and better than any other player I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this one is a top of the line for the amount of money we paid for it. We are loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the family room. It works like it should. It does not have the app for direct tv now which is a minus. Also you can’t add apps: picture is great tho

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice simple unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item with my new TV. Works great. Looks great and fits in well with my cable box and Boze sound box

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little 4K Blu-ray player make sure you get the right cable and it works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a lot of issues with Sony Blu-ray players not lasting, long but everything working as expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture quality. Strong WI-FI Connection. Terrific match for my Samsung 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great dvd layer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can watch movies and can also get tube Hulu and Netflix connected too! Great clear picture too!

    I would recommend this to a friend