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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,819 reviews
  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact powerhouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A more budget friendly version of the highly rated UBP X800, this player does everything it's bigger brother can do but coming a half the size. The audio and video output is excellent and has the same features as the X800. The big difference is that the X700 will support Dolby Vision, but that will come in a future update. While the performance is great, the build quality seemed to have suffered a bit. The body feels really light and almost hollow. The disc drive is a bit more audible and vibrates a bit more. Good: Excellent video and audio Small form factor Dolby Vision (to come in a future update) Bad: Feels a bit cheap No HDMI cable included App support is still lacking The price is only a bit cheaper than the X800 I also own the X800, which was one of the best players of 2017, and I was concerned about the performance of this smaller form factor. After having used both, there's not a whole lot of negatives here. Setting it up was simple, and only took a few minutes to update the firmware and get going. The remote and UI is very user friendly. The remote is much smaller, but has the same button layout as other Sony remotes, and is almost the same as the X800, so no features were left out. The performance is just superb. I didn't see the difference between this and the X800. The video is clear and crisp and the Atmos soundtrack is excellent. I tested with John Wick, with the rain scene, and I was surrounded by the sound of the downpour. In Pacific Rim, the color and contrast really pops. Sony promises a future support for Dolby Vision, which is awesome if you own a compatible TV. Sony players seem to be lacking a robust app support. It has the major streaming apps, (Netflix, Amazon, and Youtube), a handful of music apps, and the rest are unusual default offerings. Unlike their smart tv, you can't download anymore so what you see is what you get. The main downside is that you can see the cost cutting. The overall build quality feels a bit cheap. The body is super light, and it feels like it's hollow. The metal seems thinner and has a bit of a flex. When the disc is spinning, I can hear it more than my other player. There's now a small power brick as well. The player also didn't come with a HDMI cable. Cost cutting is fine, but the MSRP for this player is a bit high, coming in only $50 less than the X800. Still performance is the main factor and this player meets that expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, fantastic picture. Won't be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent set of feature. Easy to use and works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theater quality and you can tell in the picture, a little more cost but amazing picture quality. This is for the true theater buff. Used with 4k ultra HD videos intense pictures. High quality comparing against "up convert model" no comparison this unit performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony blu-ray player is exactly what we wanted. The player arrived sooner than the expected arrival date. We are completely satisfied with the player as well as with Best Buy's customer service. Definitely would recommend shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blueray player is far superior the less expensive Sony players with 4K upscaling. We had returned a Song BDP-S6700 because it kept shorting out our ethernet connections throughout the house. This one works perfect for the extra $50

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    very high quality video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first 4k video and was amazed at the quality of the picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No surprises, works as expected. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    What is going on, Sony?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time I had a minor problem with Sony was the lack of quality of their earbuds, which literally fell apart after a year. Recently upgraded to 4k and chose this player from Sony and, wow, nothing but problems. It started freezing during some 4k disc playback from the very beginning. Now? It also can't seem to handle normal Blu-rays. Seriously. The MENUS will not even load now without glitching and loud speaker pops that could be damaging. Yes, I've tested all of my equipment and have pinpointed it down to this player. I've been GENEROUS with my 2-star rating because, when it DID work (for 2 movies), it looked great! And, I'm hoping Sony will actually do something about this useless piece of metal. They can't help me now because I've learned my lesson. Buyer beware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty nice piece of equipment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture from this ease of use and set up was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 4K DVD player great picture quality and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and picture. No problems with it. Would recomend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k dvd player has all the options dolby vision and dolby atmos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Plays well. Easy instructions. Like the small remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    plays well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an slightly older Sony 4K blu-ray player that was beginning to give me disc loading problems. Works well, but I no longer have the ability to browse the web or add apps like I did with the older model. Software won't allow it. Fortunately, this is not a big deal for me, as I have other devices to get to my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Solid Entry Into 4K!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has produced a fantastic player at a reasonable price. There’s a reason this unit is still in demand after being on the market for two years! If you enjoy physical media and want to upgrade to experience 4K discs - this is your player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well and is a quality 4K HD Blue ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice DVD player.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player at a good price. We mainly use it for streaming and being able to add apps to the dashboard is nice. Software on it is good and quick. Eventually, we'll change our tv but for now, this does most of what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Incredible HDR performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a modest price you get superb video in HDR and easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays my older DVD with good picture haven't played any 4k yet

    I would recommend this to a friend