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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 5,819 reviews
  • Rated 4 out of 5 stars

    Simply good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 4k bluray player that wouldn't break the bank. I only steeamed 4k video up to the point of purchasing this player. Uhd bluray play much better than streaming in my opinion. It even does a great job of upscaling standard bluray up to 4k quality. It may not be the best player on the market but it opens the door to great 4k video.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony hd 4k TV so I need a 4k player so I went Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 4k blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe second place to other stronger build units such model above this one but is awesome in ability. Works great with 900e and beyond tv's also. And always get the extended warranty as there will always be the 90 doa on all products sold by all manufacturers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony - Bluray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go for it! you will enjoy the movies! Good Picture quality !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most excellent product!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best BR players and it is a pretty good streamer also. You can't go wrong with this model and with most Sony products in my opinion. I don't know if anyone makes a model that would be comparable with this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great player - good upscaling on BD & DVD - would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it on sale $70 off. ease to hook up and easy to use with my tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dave, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great WiFi for Netflix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and easy Setup in about 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on Blu-ray. I can’t give a review on 4K because I don’t own one-yet. Of course I am using it on a new TV also. I do like the fact that it just doesn’t take over the TV when powered on. Not sure whether it’s because of Tv or Player. But I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works pretty well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I wish it was a bit more responsive. When Watching videos on the internet sometimes the voice brakes up like an old VHS tape might do sometimes. It only does it infrequently and I don't think it is the internet. But the selection right now with COVID working against imports it is the best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one of many who bemoan the premature passing of 3D. When my other player started to act up, I decided to replace it while 3D was still an option. At the time of purchase, this was the only player at BB that listed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plays 4K disks, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our first 4K DVD & were excited to try it out on our 2 year old 4K TV. Got a good deal on this Sony 4K player & bought a new 4K cable to go with it. Player connected easily to our TV & WiFi. Not impressed with 4K output, regular Blu-Ray picture was brighter & better. Told our TV was probably to "old". Player plays regular Blu-Ray disks very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the player is a good player for the time that it has run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my disk players as a makeshift media server (sort of). All previous players I've tried had trouble playing back movie files over a certain size or length. This unit is smooth. I can load all my video files from my episode disks and they play great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello dschomburg,


      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    I expected better quality from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I loved this Blu-Ray player. It’s much smaller than my previous unit which was a big plus. However in the month I have had it, it has stopped responding twice to any sort of interaction, whether it be with a remote or trying to turn it on directly on the unit itself. In order to fix it, I had to get down on the floor and reach behind my entertainment unit to unplug and plug it back in. While this solves the issue, I should not have to do this at all, let alone twice in a month of ownership. I expected better of Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player is very good for the price, got it on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player has Dolby Vision. Makes all DVD's look great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality and smart features, good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony Blue Ray Player is a great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the viewing experience and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    NewTVCustomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and it easy to use with Sony Television

    I would recommend this to a friend