Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 5,819 reviews
  • Rated 5 out of 5 stars

    Great unit for price point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase A higher end model but it was out of stock and I needed it that day so the sales person recommended purchasing this and everything he said was 100% correct this is a great unit for being at the price point it is and being a 4K model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have a 1080p tv, but it seems to make regular dvd's look better. I have a AVR and If you turn off the digital music enhancer you also get sound from all your speakers instead of just stereo. That is something I could not do with my old blu ray player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good to connect with wifi and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great player from sony i like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K blu ray player from sony i like it easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice player-easy to use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for those that done yer have a “smart” tv. As it provides all the internet capabilities one might need. Plays just about every dvd/Blu-ray format needed, plays .mp4 and other formats direct from a usb stick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this player . Has Dolby vision. Most apps are 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook for 8 year old.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As it being a Christmas present I haven't tested it, but because it's a Samsung that has very positive reviews I feel it will do the job intended for it. Once it's opened and used for a while, I'll come back and update my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    picked up a dvd player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the DVD player on line and payed for it there. The store let us know when it was ready to pick up. We waited in the parking lot and someone went in to get it for us. Business did not stop and that was really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the picture easy set up remote too small.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quality blu-ray & 4K player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player covers all the bases, except 3D. Really enjoy playing 4K videos and blu-ray DVD’s that look almost like 4K. So good I have two of these players, one for a Sony 55” and other for our Sony 49” in different rooms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a 5 because of the remote. My equipment is hi quality therefore I only have a back light on when we're watching movies & the remote does offer a difference in any of the keys to distinguish 1 from another. All remotes for some reason have to be different than each other that come with any device at least that I've purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty solid BP

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for 2 years now and my only complaint is that every once in a while it doesn't sync with my soundbar properly and everything has to be rebooted to make it work. Still very good for the price

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Issues with used unit

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer-I bought this used from bestbuy It worked great for the first hour then would stop working I’m sure this had more to do with the unit that was returned but when it did work it was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought 3 things today at best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new mo3 player. My old I-pod broke so I needed something new. I also bought tax software. It was different than I expected. No CD. But with the codes, I could download the software. I also bought a charger for my phone for the car. I haven’t used it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4k

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remembered where I left off and very clear picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Streaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Blu-Ray players are the bomb! Our first one is over six years old, spent three years bumping around the country in our RV, and still gives incredible performance. Bought the new 4K streaming unit at Best Buy and are very pleased with the clarity and streaming performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great 4K Blu-Ray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Sony TV,and love the ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upscale capability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has excellent upscale capability for Blu-ray and standard DVD's. We use this model on a 43 in LCD with incredible results. Note we use the X800 model on our larger 55 in LCD

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great 4k player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K player compliments my new 4K TV perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upscale to 4k and receives 4k streams

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscales to 4k and receives and sends 4k streaming content where available. Occasionally it locks up requiring power plug to be pulled. Not convenient if its in a cabinet etc, deducted a star fir that. Power on via HDMI when my Denon AVR-X3500H is switched to BluRay input.

    I would recommend this to a friend