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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 5,819 reviews
  • Rated 5 out of 5 stars

    Great 4k player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for a great price. I couldn't be happier with its performance. 4k blu-rays look great on it. The only thing I didn't like was it was wired ethernet, not wireless. Other than that this a basic player and does everything I want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What the options are available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is the fourth Sony blue ray that I have had to date. Same model. First one didn’t last before it had to be replaced, with issues arriving outside the warranty. Second one had same issues show up but still under warranty so Best Buy sent it off for repair. They had it for about 4 weeks and said the replacement part was back ordered so told me to go into the store and get a new one. So I have two, connected to different TV’s and both still under warranty but not for too much longer. Guess I am just hoping one of them will last. Sony use to be a premier product but no longer. At least purchasing from Best Buy saves me with their customer service and total tech support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this 4K Blu-ray DVD player. Even regular DVDs look better. I chose this over other 4K Blu-ray players because of reviews. They were spot on. You cannot lose buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playback works perfect, you can fastforward fast or backforward. I wish this had app to search and download, i dont know if thats a function theyll add later, see i have the app movies everywhere and this dont have a search menu to download aps

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Could be a Bettet 4K player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price. The first one we had to return because it wasn’t working right. And the man told me it was Alexa compatible, which it is not. But it’s 4K, and it will play my MP4 files with greater clarity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome dvd/blueray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this DVD/ Blue-ray player after i got a 4k tv because newer tv's don't have audio video ports anymore. so my old DVD player wasn't compatible. Works great for my girls to watch their movies that they love over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upgrading from a blue ray DVD player. My gosh, what a difference this Ultra makes in the resolution from my older player. Now I will search for 4K DVD’s and Redbox for the prerecorded disks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Player for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 4K Blu Ray player for the money. It has nearly all of the features of the high end players while costing much less. The built in apps work well and the interface is pretty snappy. 4K playback is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great movie experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a DVD player that could play my 4K ultra hd movies. This did the job. As long as you have a 4K tv and 4K ultra hd movies, you’re gonna have a very good movie experience. Totally recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Great Value DVD/Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Compact, plays all format DVDs and Blu-Rays. Colors are rich and vibrant. Sound is full. Cons: unit feels cheaply made and flimsy. Remote control is small and markings are hard to read.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it but it's pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has the netflix features and apps, but I dont need them. I needed a dvd player that would self update. The one I had had to be done through an sd card. It was time for an upgrade. I just didn't like the price. Maybe I haven't maximized its use and that's why the price still hurts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also bought the Sony - 4K Ultra HD Wi - Fi Built - In Blu - Ray Player which was on sale $100 OFF when picked up w/ the TV purchase.... Great price also a great deal very very happy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machine plays all types of discs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Plays all types of discs (DVD, Ultra Blu-ray, Blu-ray, CD, and all regions of DVD/Blu-ray). Also has built in apps like Amazon Prime Streaming and Netflix. We are loving this machine so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this DVD player as a back up for the same one I own. It's great and remote features are easy to use. I wanted to get an extra one for when DVD's are no longer made in years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Blue Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays blue-ray. Nothing new here. Only thing I dont like is; when resuming play from a stop or a long pause, the DVD will start from the beginning. It will not pick up from where the pause or stop occurred. Even my much older standard DVD player could do this.

    I would recommend this to a friend
  • Cons mentioned:
    App support

    Rated 3 out of 5 stars

    Lacks apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well and fast startup time. Good response time for remote to app. Lacks the ability to add apps and comes with very few. I'd turn to a different brand if you are relying on this to watch basic apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sony 4k DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player works very well. Start up is quick and the player works well. There aren't very many streaming options built in so don't depend on this player for your streaming needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a couple of weeks ago and played a blu ray disc on it. Worked great. It's a mid level player and has the apps for Netflix, Prime, etc. Solidly built and it was a snap to hook up to my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great player with great capabilities

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around a solid product. I bought this to replace my Samsung 7500 that would stop playing BluRays saying incorrect region codes - Samsung has not fixed and still won't play NEW BR. This Sony is an upgrade of another player I have that has absolutely no problems. Quite satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sale price at the time of purchase.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it took a while to get use to the software when watching uvdvds. So I just stuck with regular blue ray movies and that seems to be cool. I'm not very tech savvy, so it is a good device upgrade without a bunch of bells and whistles that I don't know how to use.

    I would recommend this to a friend