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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 5,819 reviews
  • Rated 5 out of 5 stars

    Was on sale, cheap, works really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it was on sale and the lowest priced player I could find. But I really like it had a similar sony Blu ray player both with no real issues. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K Ultra HD DVD Player for the money.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST 4K Ultra HD Blue Ray player for the money. Sony dose not talk about this one, was going to purchase a Play Station, much better for JUST WATCHING movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great up date to my home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a great interaction with clerk and manager best buy mount juliet tn the geek squad installed this for me as i have a handicap and he was great as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    No Streaming Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, but it said it comes with Streaming Apps and the ability to add more. NOT! It only comes with Netflix, Prime, and Youtube. And you can NOT download more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent blu-ray player ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a good quality blu-ray player that had a wireless connection . This Sony player has high definition image and is a quick connect as a wireless product . Well worth the money I spent for it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Modern Bluray Player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed with how this Bluray Player can play every audio format under the sun ,and I am similarly impressed with the HDR being applied to every bluray even 1080P blurays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for $200

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's suppose to do. Easy to setup. FYI make sure you have a HDMI high speed cable that supports 4K UHD, because it does not come with one which is pretty lame.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony - UBP-X700 - Streaming 4K Fizzle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product on sale approximately $70 less than full MSRP. Real bargain. Unpackaging the player revealed a product footprint that was smaller than I've ever seen before. The player exterior looked and felt cheaper than any previous Sony player units I've owned over the years. Strange. When hooking up the UBP-X700 to my new 4K LG OLED (which has Dolby Atmos capability) it would not play blu-ray disks if both "HDR" and "Dolby Atmos" options are selected (as recommended by the user manual). Only when I deselected the "Dolby Atmos" option would the blu-ray disc play. Not content with the outcome, I researched online as to what was going on and found that other users were experiencing similar problems, primarily driven by wonky firmware. Even after performing a software update this behavior persisted. Rather than deal with the frustration of not being able to avail myself of my TV's Dolby Atmos capability and do manual work-arounds as suggested by the online community of users, I returned the unit and exchanged it for LG's 4K Blu-ray Player (UBK90), paying a premium price but with flawless performance. Bottom Line: I was very surprised that Sony (known for its tradition in high quality products) released this product into the marketplace without sufficient enough testing. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TexasATrain, thank you for sharing your feedback about the unit. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. ~Erin sony_US

  • Rated 5 out of 5 stars

    Great 4K Streaming & Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player is wonderful for 4K streaming and 4K player. This is very important as most units are streamers only. I was fooled by this with the PS4 Pro, but I have actually played 4K movies on this unit so its verified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is a pretty good brand.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We generally trust our Sony products. We were not disappointed. This is an amazing product. It has made us very happy. I would highly recommend it. You will be very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Blu-ray player.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player and upscaler. It does however from time to time has a hiccup to where you have to factory reset it and start the whole process and programing over again. It's expected if you are constantly using it. Overall I really like the Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony DVD Is the BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player is so nice and works so well you can’t even believe it all the options the remote the sweetness of it is exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great native 4k dolby vision player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong, this is no Oppo uhd player. That being said, this thing does great. Great color, great playback. Just don’t like the user interface and the like 3 apps you can use with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised by this DVD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use for an old timer. Beautiful pictures transmitted to my new 65" Sony TV. I can't tell you how much different the 4K movies are on this DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality and sound are amazing. Not only on 4K titles, but older physical media looks stunning. Get new miles out of your collection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K DVD player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed at how it upscaled a regular Blu-Ray to look close to 4K. The 4K Ultra HD dvd player is a perfect match to my new 65" SONY. Streaming works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Reliability

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an old Samsung Blu-ray player. This Sony blew both the picture and the load time away. Super fast and great picture. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his tech and this was the player he was eyeing for our bedroom. Very happy we got it. It has all the feature my husband was looking for so he’s happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    video quality is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit plays great video and starts quickly. After a year the unit won't turn on unless I unplug it first. Unit still plays and when it does video quality is amazing. Using with XBR75 900F

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We updated our Sony TV so therefore had to update our previous Sony DVD/VHS. The person that helped us find exactly what we needed was very knowledgeable and helpful.

    I would recommend this to a friend