Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 5,819 reviews
  • Rated 4 out of 5 stars

    Good value Blu-ray

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great value for basic Blu-ray and streaming features. One feature I would’ve liked to see is the capability to turn a non-Sony TV on and off and control volume from the remote, other than that, works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 4K compatibility

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony was recommended by the Best Buy team. It is a great value and will play dvds in the same format as our new TV. For once we have a DVD player that is fully compatible with the latest TV technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday 2018 Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday 2018 purchase. The price drop at Best Buy was incentive enough to make the purchase on this 4k blu ray player. Great reviews on this product that proved true. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent DVR player plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous had a blueray player that had problems with some of the dvds we rented. This one plays everything. Big plus is also lets us get connection to various apps to like Amazon Prime and Netflix with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item after speaking to the Sony rep in the store. I was undecided between the X800 and this one. Once I explained to the rep what I was trying to achieve, he recommended the X700.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony makes decent products.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father-in-law. It is still working at the one year mark, so that is good. He uses it primarily as a streaming device and does not have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4k Player!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally caved and bought a 4K player during black Friday sales $100 off. Goes well with my Sony OLED 65" love that it plays 3D blurays too! Good quality- recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old school is still the beat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4 K TV that I use WiFi to stream and it never comes out clear... going back to old school with blue ray and this is the perfect product It steaks great too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Only just set up, but Fox News app? Bad news!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this two stars, but I haven't really used it yet to stream or watch DVD's yet. We don't watch many DVD's, but bought this to have the option, and also to listen to music CD's through out home theater system. We will use the TV mostly to stream. There is one thing that really upsets me. It comes with only a few bundled streaming apps and one of these is Fox news, the only news app bundled with the TV. This is not right... 'nuff said, and the reason for only two stars. Set up was simple, as it should be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player, so far.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a pretty good player so far. Haven't had a chance to use it alot. Bought it in Feb, didn't take it out of the box till July. Does produce a fantastic picture on my Samsung 75" tv. Been real busy and then got sick in Sept.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave 4stars because we had to exchange the one we bought because it wasn't working but bestbuy always does a great job with customer service. We took it back same day and was able to exchange it. Works perfectly comes with apps excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Average DVD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to go with a new TV. When we played the UHD DVD we did not think the quality was much different than when we played the regular DVD in our PS2. Other than that, easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when it was in sale to see if it was better then my Xbox one S for the 4 k ultra. I did not notice any difference in the 4k quality. I returned this player. The Xbox one s is all you need for a player and for the price you can play video games as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Sony 4K

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player has been brilliant since the purchase and it has gotten a lot of use. It works seamlessly with my Sony Bravia television and Sony sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K player with Dolby vision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought an LG player for my x900f tv but it didn’t support playback of Dolby vision on it because it wasn’t a Sony supported DVD player. Traded it in and worked without a problem. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See my review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store personnel helped me, they were out at my location - found one at another store - called made arrangements so I could pick it up curbside. Everyone was so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased new blu ray player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called the story to inquire about what was in stock. They pulled the item for us and had it waiting for us to pick up at check out. Can't get much easier than that!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great DVD Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched the new star wars movie on this in 4K Ultra HD, although I couldn't really l tell the difference between this and a regular blue ray possibly where my TV upscales to 4K. But works great and integrated with my TV remove no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, great performance

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased this same BluRay player earlier in the year, it didn't work too well, sent it back under warranty. The replacement works terrific, well pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase! The best 4K Blue Ray player! The quality, Value and Ease of use is exceptional. Ready to use immediately out of the box. No issues after seven months of repetitive use.

    I would recommend this to a friend