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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 5,819 reviews
  • Rated 5 out of 5 stars

    This Sony BLU RAY plays both BR & DVD,great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got to use it. Was great. Glad I upgraded somewhat. Ease of use with our New Samsung 55" TV and all IT has to offer. Has better quality than what I brought back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good 4k player for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research because of the large price differential of 4K players. It came down to two for what I wanted to pay. I chose the Sony and so far I am very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this Blu-ray player so far. Only concern is a slight delay in lip-sync with audio when streaming shows on Prime Video app, used with a Sony x800h Bravia TV. No other reasons for concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this product @ the store and had the Geek Squad deliver and set-up. It was quick and easy and just what we wanted. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good blue ray player with good picture quality. One time didn't read a new 4K movie. Had a couple glitches with another movie. Maybe the movie vs player?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy then sad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really even sure what to rate this product because I haven’t even tried it yet. I was really excited to try out the new Blu-ray player. I unboxed everything got it set up, and then realized you need to purchase an extra HDMI cord in order to hook to your tv. Not super psyched that they didn’t just up-charge and include the HDMI cord it needed to function. I wish they would have just included it because now I need to make an additional purchase to use the product. I have no idea weather it works or not because I can’t actually set it up until I have that. So I’m giving it 3 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player and it's strange all the greatest movie apps and it has Dolby Atmos it will do very well if you have a 4K television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this product. It had mixed reviews, but i chose to go with what i knew. I am not disappointed at all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Ultra HD Blu Ray Player w/Dolby Vision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K UHD Blu Ray player with Dolby Vision HDR at a reasonable and competitive price. Great picture quality and on board features. Do t hesitate to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Blue Tooth DVD player installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came over and installed a new DVD player. We are very please with their service. We now can see all our pictures on our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy this player uses both formats Dolby vision and HDR 10, paired up with a Sony 940e and it has made for a great home theater experience. 4K picture is stunning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a return. no problems. thought old machine had died but it was ok. keep getting this product review. please remove me from review list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new disc player because the one I currently had was a first gen and took forever to load. This is a big / huge improvement upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little unit so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why places like Best Buy/Amazon want reviews so early... Had initial issues with it, found out had to buy better hdmi cables. Seems to work fine so far, but don’t have even an hour viewing time on it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Blu Ray 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-Ray is very cheap considering it is 4K plus Dolby Vision. The problem with it is that is playing every content with Dolby Vision...HR10 content goes Dolby Vision. That makes no sense...plus I have the Sony X900F I cant have the inputs with enhance 4K because the Home screen of the blu Ray won’t display...if you insert the movie it will play but to make changes to the blu Ray you need to switch the inputs to SDR

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Guille, We value your opinion and we would like to apologize if our product did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. In relation to the issue you have encountered, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Sincerely,
      Erin
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    covid-19 past time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great conpanion to my 50" 4k ultra hd VIZIO tv best picture ever weather it is 4k ultra hd or blue-ray dvd and even local cable network

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Fine Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this player during Black Friday sale and so far it's holding up just fine. Haven't noticed any too distracting motor noise that others have complained about. Wish it did have a clock like the old VCR'S had just for convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have blue ray dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blueray dvd player is totally awesome. I didnt even know that it did so much. Im still discovering new things with it. Its a must buy in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaces my older model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a faithful Sony consumer and there’s many good reasons why. I purchased this Blu-ray player to replace an older model and as always I wasn’t disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Plug and Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it right up and put in a dvd and it was super. IT plays both the DVD and Blue ray so we can keep watching our favorite old DVD's

    I would recommend this to a friend