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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 5,819 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and the picture is great. My only complaint is that it powers down from pause too quickly and doesn't return to the last viewed point in the media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this equipment on the run to view a movie on Bluetooth. Can also use for DVDs which makes it a perfect purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first had no idea what to get but after some assistance and help from a representative I felt informed and confident enough to say that this item is perfect for me. after using it I can honestly say I made the right decision.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Streaming 4K Ultra HD Blu-Ray Player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several different Sony products and this one has not failed me. I'll probably get another one for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    zview 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update! 4K HD technology dynamic!! Sales person very knowledgeable and explained differences regarding other 4K products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid DVD player as far as I can tell. Like to stick with one brand and have been very happy with all the Sony units we own. This doesn't disappoint. Nice features, quick boot up,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the top recommendation on wire cutter and it’s been a fantastic player, especially love the separate hdmi output for audio and video

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good dvd player it works pretty good have not had any issues as of yet . all my dvds will play on this player unlike my Samsung player that let me down after a while . so for that a lone its a great player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony quality shows

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Blu-ray players for ultra hd support, value, and steaming apps (Netflix, Amazon, and Hulu)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K DVD Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verdict is still out, movies sometimes freeze during play, not sure why, and not consistent, happened on both streaming and DVD. Will give it a little more time to see if it continues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great build!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed player for the most recent TV formats. Great controls format and response time. Slim and good looking! Great price and in store pick up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cord, fits perfect and any length you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at best buy took care if all MY entertainment needs. The cord fit perfect and tied them all up with plastic tie wraps. Looks beat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sony player it is a great and easy to use Machine. I love the Ton of apps and especially the fact that it has SiriusXM as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect, in most ways! didn't care for some of the app's all ready installed. Enjoy the internet connections during Sony movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PICTURE QUALITY WITH DOLBY VISION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason that this item gets 4 stars instead of 5, is that you have to manually turn Dolby Vision on and off depending on the source material. Maybe a future firmware update will fix this please Sony?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Blu-ray player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was what I expected after doing my research before purchasing. Only downside is the Atmos output to my AV Receiver is not working right. I am only getting TrueHD 7.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offers so many options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays Blue Ray's and DVD's which we were looking for. The bonus is the built in Roku options. We love it and at a very reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Audio Delay After Pausing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player lags the audio by a good three seconds when coming out of pause, fast forward or rewind. Incredibly annoying. It is bad enough that you have to rewind after pausing, and rewind farther than necessary due to the lag. I keep the firmware updated so that is not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and sound. Noticeable upgrade from 4k streaming. Feed your 4k tv great source material and it looks like it does in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up, great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this seemed to help create the "movie sound" when I hooked it up to the sound bar. The HD cable doesn't sound as good, abs you would think it should. Like the remote and pre loaded as.

    I would recommend this to a friend