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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,819 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App support

    Rated 4 out of 5 stars

    Great Picture Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy about the picture quality, even our older DVDs seem to have been enhanced. The limited number of apps is disappointing though. I guess I would like the ability to download some apps.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays every disc i own. CD, DVD, Blue ray, 4khd and international. Awesome and convenient. Great pic and sound to my sound system

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great Unit at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked into my system and started using within a few minutes. I can enjoy Amazon Prime now with no buffering which is very enjoyable for us. Great quality, and Great Picture

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Blue ray player

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying on the needed rush I must say that I made a great choice, the pricing was great and the performance exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great 4K DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K DVD player is just what I was looking for to pair with my LG OLED TV. The colors and clarity are amazing, and the sound is even better than with a regular Blu-Ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    No surprises, no complaints.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, nice compact size, easy to set-up. Was worth paying more to get a player capable of the resolution of my Sony Bravia tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent with LAN Hardwire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a 4K player with LAN so I didn't need to use WiFi to stream Amazon or U-Tube. This 4K player is excellent and better than the other Sony Blu-ray players I have already. Just jam the ethernet cable into the 4K player and you are set if there is a network available after you log in. Fast streaming without delays. The dvd player is excellent too. A bit larger than the standard Sony Blu-ray player. Best Buy rep told me to get it instead of other brands. So go buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture, Great Sound, easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k bluray player had the whole package. Could not recommend it more highly. Great streaming, great picture, great sound, easy to use. A home run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to set up. Remote has better rage than old unit so I no longer have to stand to use it. Picture is also Better than old unit that was ten years old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu=ray player is easy to use and provides very good quality. I would recommend this player to anyone for a low cost blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Blue eyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this for few months now. It works great, no problems. Also it was a good price too at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture, Bad UI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Picture quality is great. Load time is fast Good 4k Upscaling for DVD and stand Blu-ray. Cons The UI is terrible. It is unintuitive, Slow and looks terrible. Settings are largely un-explained. Menu structure is unitivitve. The first software update it installed crashed system and froze it up. I had to hard reset it. Sony should work on it. I didn't even try to use the netflix or any other apps. If all you need is a 4K blu-ray player, this is a good option for a decent price. If you want smart apps or anything else I might look elsewhere. My setup TV - LGOLED55C8 Sound System- Onkyo Stereo system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my five year old LG player stopped working . Technology has changed a lot so I decided to get the latest and the best model . I compare this with a slightly more expensive 800 model from Sony and I found that this was definitely the better one. This is definitely a very high-quality product and since it’s from Sony you cannot go wrong with it . Sony might not be the big name that used to dominate televisions in last century but they definitely know how to make Blu-rays .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great with Qualifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ALL Blu RAYS freeze AND they need to be unplugged to reset them! This one has the best quality picture and sound of the several I owned over the years. While I do not believe in spending a lot for HDMI cables you MUST have Cables that have the highest tech built in. 4K, 3D, 2.0, Ethernet and 18 GPS for the beat performance. These you can buy for LESS than $10.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4K Blu Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, sleek unit. Great features with Dolby Vision and Atmos. Excellent picture quality on my 8 Series TCL. Very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Stunning Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to complement my recent purchase of a Sony HD TV. It was an easy install and the picture is extraordinary!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice bluray player with 2 hdmi connections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4K bluray player because it has 2 hdmi connections 1 that carries audio and video straight to the tv and the other straight to a non 4K receiver. This connection allows you to keep an older non k receiver. You still get Dolby true and hd master audio 5.1 or 7.1 depending on how many speakers you have. You just don’t get the new Dolby atmos surround sound format which was fine with me because I didn’t want to purchase a new receiver so that I would have to add new ceiling speakers for Dolby atmos connection. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player boots up quickly and Apps are a snap to access. The most popular apps are already pre -installed - not a biggie but it makes this unit truly plug and play. We have this player as well as our 4K TV connected to an Eero via Ethernet. While wireless is built in, if you plan on streaming Netflix or Amazon Prime in 4K, for best results be sure you have internet speeds that can handle that bandwidth and routers/modems that can match the speed provided. A wired hook-up will basically guarantee the best results with this player and your tv. 4K movies play brilliantly if you are simply using it for that purpose.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very good 4K BD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this player to upgrade my existing blue ray player in order to match my new 4K TV. It works great and performs as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple connection and ease of use. Small unit requires little space yet fully packed with features such as Netflix etc. Also has a USB up front and easy to get to..

    I would recommend this to a friend