Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 5,819 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Does not lose Wi-Fi connection like the UPB-X800.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the Sony UPB-X800 which was supposed to be the better unit but I kept having problems with the Wi-Fi. I kept having to run through the Wi-Fi set up every time I turned the unit back on. I returned it and replaced it with another UPB-X800 and it had the same problem. I returned that one a second time and got the UPB-X700 instead. Not only was it $50 cheaper it didn't lose it's Wi-Fi connection when turning the unit off and back on the way the UPB-X800 did. I could tell no difference in picture/sound quality between the two and unlike the UPB-X800 the smaller UPB-X700 fits nicely underneath my Sony XBR55X800E TV's stand leaving me room for a center speaker on the second shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, and fast streaming. Fast start up and remembers log in info. Bought on sale for $149

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Excellent Blu Ray Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Player that takes full advantage of 4K TV. Get the upgraded cables to take full advantage of the system and your 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent quality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line 4K player! Quick start up, easy to use, and the picture quality it puts out on my Sony X950G is pristine!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid picture

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is solid and I suspect will be a great solution for the average Joe. Set up is easy and the picture is good. However, this player does not auto detect Dolby Vision so you have to turn it on manually in the menu, Then turn it off if a movie is normal HDR. This become annoying especially if you have steel book release 4k disc and it doesn't show what type of HDR it uses in the back. You then have to google it online. I wound up picking up a Panasonic DP-UB820-K which is worth the extra money as the picture is stunning and it auto switches to Dolby Vision. I demoted the Sony to bedroom duty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    1 and a half HDMI ports come in handy.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has two HDMI ports in back. One puts out audio and video, the 2nd ONLY audio. This was useful given that I have an older receiver that can't handle the latest 4k and does not have eARC (only ARC) , so I send the audio only channel to the receiver and the AV channel to the TV. Gives me the best sound and 4k video until I can upgrade my receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Blu-Ray Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Purchased along with 4K Sony TV. Easily added a Sony sound bar that I already had. I now have a great sounding home theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K- What a picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up with my new LG OLED T.V. Easy to hook up and use. Bought Planet Earth and Blue Planet on 4K HD Blu Ray. Booted up right away without that annoying 30-40 second delay. Wow, what a picture!!! Any water / wave scenes have a beautiful almost 3D look. Wondered what difference the 4K picture would be like. Wonder no more, it's awesome. Have read some reviews saying it would stop working half way through a movie. I have not experienced anything like this as of yet and would gladly recommend this 4K player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Blu-Ray

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality picture , easy to install with screen prompts Wi-Fi connected no ethernet connection needed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Crisp & Clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player in a very good price range. If you have a TV in the $2000 price range or less, this 4K player is perfect for you.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great 4k blu-ray player for the price!!!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k blu-ray player works great with my 4k Q Samsung TV, great picture, couldn't go wrong for the price!!!!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    High quality Hi-Res Blu-Ray Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has all the features I was looking for at a great price, when on sale. Easy to install and intuitive interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Price on Point.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Sony Blu-Ray player. Great Price and great quality combination with Sony 4K TV. Easy to use, setup and program.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for more. One of the few great players with Dolby vision. Double hdmi outputs is a huge plus as well. Great picture and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Home entertainment important now!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Player coordinates beautifully with a Sony TV and Amplifier/Speakers. As a senior citizen, I appreciate all the complex features of these electronics but I especially appreciate that they work WITHOUT certain features (like internet capabilities) that I do not care about. I just wanted a better-than-average TV with DVD player and great sound...and I got it. Also, hooray for HDMI connections...less confusion and much less wire everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great product and value for the cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this player to go with a new Sony 4K TV I bought. Set up was seamless and easy. Works great. Picture is great. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    Great addition to the bedroom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with Bluetooth DVD player it very compact taking up very little room. The quality of the dvds are more vivid with true to life colors.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second 4K player, would buy again. Easy set-up and operation. Very simple and excellent built in apps.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 4K discs and has Amazon Prime. I’d say for the price I paid, this is well worth it, great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great player for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and easy to connect and use. The remote control has great features and is comfortable in your hand.

    I would recommend this to a friend