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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 5,819 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, easy to set up player. Has lots of useful apps. I hot it primarily for the Hilu app but unfortunately you can not do Hulu live on it. Other than that I'm very happy with the player.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great 4K Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K player that won't break your wallet like some of the other options out there. I have always loved Sony brand devices, and this one does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this one! Needed it since I upgraded to a new 4K tv. Note: for some reason the picture didn't work with my HDMI splitter. I had to run this directly to the port on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit offers a lot. Picture quality is great, sound is great. I have no real complaints. It doesn’t up-convert but then again, I wasn’t paying for one that does!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great player at a great price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this blu-ray player so I can watch movies that are in blu-ray format. Unit had great price, is easy to use. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one to replace the old player in the master bedroom. Within 2 weeks, bought two more to bring 3 areas of the house into the 21st century. The picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony is a good Brand

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the dvd Player cause we wanted to see how good the 4k movies look and it blow my mind how good the 4k movies are to watch we love Sony its a good brand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture quality with a 4K DVD is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I watched my first 4K DVD on this player I thought that I was in a movie theater. The picture clarity, color, motion, etc. is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice set up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my previous player due to a lightning strike on the house. What better time to upgrade? Love the smart features as well as the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for a month, but so far so good. I have been able to watch DVD as well as Blu-ray and it is nice being able to access online streaming using this player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Resolution, Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the functionality I need and the clarity of picture is exceptional ... of course tis has a lot to do with the TV you're using, so keep that in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Picture is nice, but audio lag, and missing apps.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this 4K player for nearly a year now, and while the picture quality is nice, there is a very noticeable (to me) lag in audio. Whether that's this player, my tv, my receiver, or a mixture of the three. However, I assume it's the player because 4k audio is fine through other sources, also running through the receiver and tv. Perhaps the Sony software isn't powerful enough to process the audio as quickly as it should be. Perhaps I have a faulty unit. But I have spoken with Sony support, and they don't care to do anything about it, that it's "close enough". Well, maybe for them, but not for me, and it's distracting while watching 4k movies. Also, you can't get Disney+ on this player. I also contacted customer support and they said they will forward my complaint on, but that they know of no plans to add it as an app at this time. I'd steer clear of this unit, until they can get this stuff fixed. And I'm a lifelong Sony guy. Very disappointed in this unit, and Sony's responses thus far. Makes me wish I had gone with a different manufacturer for a 4k player.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to try a new 4K High Def Blue ray, but regular Blue Rays on a 4K TV look great. I did purchase new higher def HDMI cables. I read those are necessary to view 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k DVD Player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and better than expected. Upgraded from old one. I am pleased with how good it plays movies and it was priced decently.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 4K DVD Player. It only took a couple of minutes to setup and the picture is awesome. Thank you to the sales guy that reminded my that I needed a 4K HDMI cable to get the picture I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Blu-Ray

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality Blu-Ray player. Load time is very fast. Lots of options and great color. I brought this product for its up scale capabilities and I have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dolby vision is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player because of the dolby vision update , dolby vision looks amazing only downside is there is a slide button you have to turn on and off to turn dobly vision on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice performance. Have had Sony CD players in the past which would actually spit out the discs when rotating them so was a little concerned about quality but so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install - screen quality excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only has this hooked up for 1 week and the installation was easy. And using the remote so far is easy. No complaints so far. Would recommend it to friends so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid and well built, very easy to use, nice compact remote, they say its an entry level 4k player, but i think it's better than most in this category. Great standard app selection.

    I would recommend this to a friend