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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,819 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good (deal of the day), plus the video and audio quality was great! Didn't have any status indicator on the front (like my other BlueRay). But worked great.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great player. Skips every now and then

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playback quality has been great. Remote is a bit dated but functional. Only complaint is it skips every now and then but it gets back on track. Overall happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Movies looks amazing on this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really high quality media player. The menu looks a little wonky to use and it took me a while to set it up also because you have to configure the HD settings with your TV. Still works great now though

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player is great for the price. The only downside is that you have to buy an hdmi cable separately, and it seems like spending that much money it should come with one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Only R2D2 is surge proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not like surges but I got a second unit because no electronic device likes surges and this unit is probably thebest for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I ordered two of them to replace two that were horrible. So far they have performed perfectly. I will highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Blue Ray to play my older DVDs and my newly acquired Blue Ray discs. The Sony "fit the bill". The player was easy to set-up and it is joy to watch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice BD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this player after my older player decided not to work anymore. This one is very nice. Pop in a disc and it starts immediately, Best way to go

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In all it's GLORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k and HDR support on your tv doesn't mean anything if you don't have 4k hdr sources. gives my sony tv noticeably better picture than a regular bluray player. 100% Worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony UHD Blu-ray player is the better than what I had. Has Dolby Vision and Audio. Makes it worth the purchase and upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Using it on a Sony 4K TV. I have quite a few standard definition DVDs and I've been very pleased at how great they look when played on this player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K UHD BluRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most crisp picture I have ever seen on my Samsung QLED comes when playing this device. Really fast too! Best overall value, trust me as I did hours of research!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this player. It plays well and has good construction. I only gave it 4 stars because I feel the user screen could feel/be more updated! Other than that, it was a good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    A class act

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As other reviews have indicated, this is a great machine. It plays 4K disc's measuring and upscales Blu ray discs also. It even comes with some decent apps.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great picture quality - another Sony masterpiece!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find a good quality 4k DVD player at this price point. Sony is pretty much the only one that does it. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K Blu Ray Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung prior to this. I should have purchased this Sony long ago as it is so superior. Not only does it do an oustanding job playing 4K blu rays, but regular blu rays and DVDs are much improved for viewing. I thought I'd never be able to play my SACDs and 3D movies again, but wow now I can. This alone was worth getting this player. The remote is such an upgrade. Navigating discs is simple, and I can get Netflix with a button on the remote and easily get other apps. Don't hesitate in buying this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget friendly device that delivers Dolby vision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4k UHD player, delivers crystal clear visuals and audio. It is also an effective smart streamer for netflix and other apps. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don't pass on this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player. Picture is absolutely amazing and it works fine with my 1080p receiver and projector. Great price too at $100 off!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Sony 4K Blu-ray player is great. Combine this with a Oled 77inch tv ,and the picture can’t be beat! Very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player works as it should. One note for others that may purchase this. It is not a fault of the player, but between the player, the Blu-Ray disk, HDMI cable and my TV. I inserted my first disk, and had sound in the movie play options from the disk. But when I played the movie, I had no sound. I tried another movie, and had the same problem. I checked the audio settings for the player. The audio option was set to Auto. I set the option to PCM. Now when I insert a disk, I have no audio during the disk play options, but do have sound during the movie. It was kind of a head scratcher. Again.. I don't think this is a problem with the player itself, just a standard compatibility problem with all the components involved.

    I would recommend this to a friend