Customer Ratings & Reviews

2/22/2025 I bought this Blu-Ray player as an open box item thinking it was a good value on a quality product, being a child of the 90s Sony meant quality. 3/22/2025 the machine suddenly seemed frozen. The screen was stuck on the "Blu-Ray" screen, the power button wouldn't respond to manual presses on the machine, the open DVD tray button was likewise disabled. I had the same issue with the remote - no response to any button presses. I began troubleshooting on my own with the help of AI to no avail. I reached out to Sony's chat support and the chaos began. The first attempt the rep disconnected with me before I received the email telling me where I could upload the proof of purchase. I had to waste another 30 minutes with customer support to get that email. 3/25/2025 Sony acknowledges proof of purchase 3/31/2025 Sony finally tells me where to send the frozen plastic junk - I ship it out same day (Sony's preferred Logistics method is Fedex ground) 4/7/2025 Sony receives the returned item 4/8/2025 Sony ships out my "of equal or greater" unit covered under their one year warranty. 5/2/2025 - AGAIN the Blu-Ray player is frozen - zero response to manual button presses or remote button presses. I spent an HOUR talking to Sony to again get the warranty process started. I have zero faith that if they send me this very same model again it will fail - quickly as the first two have. Their customer support is awful as we've come to expect in this day and age. Sony is not what I grew up with anymore, I'm sad to say.

We are enjoying our new sony blue ray dvd player . Wonderful great price very happy

Got for the kids room. Works well enough for them for a decent price.

Great blue-ray player for the functions that we needed for our tv

This is a easy, and great Blu Ray player. Does have great quality to it.

Great Blu Ray Player, Clear picture and very good controlls

It was really easy to set up. I was able to get it hooked up for my dad in minutes.

Sony streaming works great and easy to switch from dvd to watch Netflix on. A must have on any new dvd player.

Great value and easy setup . Would recommend to anyone looking for blue ray player.

Great picture, good sound, works fantastic. Definitely a purchase for the price.

I LIKE THE FACT THAT THE PLAYER IS NOT SO BIG AND BULKY. EASY TO INSTALL AND USE.

I didn't need anything complex so this fit the bill.

Looks great and works on old dvds aswell. It’s sony so you know it’s quality.

Is easy to work by small size doesn't take up any room

Works as expected and easy to set up. Remote is friendly too

This blu-ray player was the easiest piece of equipment to set up. I highly recommend it.

Love it.. Everything about this I love, very handy

Bought this.as a replacement for an older one. It was a good deal and worked great.

Sony is always a great brand. Very easy to set up and operate.

Really works great and great definition, easy to use and installs fast.