Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$73.00

Customer reviews

Rating 4.6 out of 5 stars with 5989 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 5,989 reviews
  • Rated 1 out of 5 stars

    Apps limited

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a disappointment While the video disk feature works (which is why I purchased a new player), the video streaming apps are very limited, and I found out later I could not update or add any new apps. Thus I can't use this for Amazon Prime even if I pay for the subscription. There should be an apps update feature. Still thinking about returning the device for something more flexible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a big fan. The blu rays jams!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this blu ray before and all i can say is that it keeps jamming the dvd/blu ray. Not too many options for a decent price anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No wireless WiFi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to connect to Netflix, however this model does not come with wireless WiFi. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t use it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work, can’t get it to open door or turn on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very compatiable with my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service in selecting the correct Streaming Blue Ray Palyer. Very pleased with the performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandma and it was only used once until it didn’t work again. Sisc got stuck. Item would not open and would not turn off. Don’t buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    All Sony DVD's clamp the output

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony BD-1700, BD-3700 and a BD- 5700, they all clamped the output so that it was slow and went in and out while streaming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not capable of performing the most basic task

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I never expected a top shelf DVD player with many features but I did expect one that did what was expected such as opening the drawer to insert a disk. Because it wasn’t even capable of performing that routine and critical task this is the furthest I can go in my review

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Freezes up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While watching a DVD it would freeze up periodically. We returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a BR player that you needed the remote control to use but I lost it! So... I got this one!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all cables are with it. Had to go purchase the cables that was needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expectatives

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blue ray player give you everything you need at very good price. I'm happy to purchase it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    only plays blu-ray not std. dvd

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit will only perform with a blue ray on not on my std. dvd collection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect for viewing. simple instructions easy to use. sales person helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cookie, We appreciate your time and your feedback.
      In case an issue occurs, feel free to check out the operating instructions for troubleshooting steps: https://docs.sony.com/release//Manual_4579663131.pdf
      Thank you for choosing Sony!
      Regards,
      Vincent sony_US

  • Rated 2 out of 5 stars

    Compatability?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I can't get it to run with my TV.....probably my ignorance, but why such a hassle just to hook up a DVD player?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDMI connection is not good. I had to tape it. If the player moves the connection is lost and I have to jiggle the cord.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jill, We're sorry to hear of the issues you are having. We suggest replacing the HDMI cable that you are using. A bad connection may occur that could cause the player to intermittently disconnect from the TV. -Jerome sony_US

  • Rated 1 out of 5 stars

    Stopped working after 25 days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working on the 25th day after purchase. Power came on but tray wouldn't open. And the player can't be turned off. Used the Sony website for trouble shooting but none of their suggestions corrected the problem. Called Best Buy, they won't take the player back as it is past 15 days. Stuck with the possible expense of having to send the player to Sony repair. Won't buy Sony or Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything the box says it days. It has no trouble playing any disc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need wi-fi so this was a great choice No obvious faults at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less than a year. Too busy to replace didn't function well and I never knew if it was even on. Hated it.

    No, I would not recommend this to a friend