Customer Ratings & Reviews
- Model:
- BDPS1700
- SKU:
- 12557115
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Suppose to be simple.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman said, just take cables from current unit and put them on this new unit and all will work fine." No it does not work!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rainman, we're sorry to hear about this. Please reach us at sociasupport@am.sony.com with your concern so we can further assist you. Please also include your contact and product information as well as the brief description of the issue. We will do our best to help. Regards, ^Ron
Broke in three months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The player broke in three months. Not acceptable at all.
No, I would not recommend this to a friendThought it was a recorder, whoops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was a recorder, whoops Was planning to copy all my VCR tapes over to Blu-Ray. didnt work out, will have to exchange it I guess!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi couleegeek, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work like it is stated on line. I have been given the run around about returning product
No, I would not recommend this to a friendDon't buy, doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought for a xmas gift, stopped working about a month later. Too late to return. Always had good results with sony, not this one
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi sjsd, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number. Please also provide us a brief description of the issue your having. Thanks, ~Ralph
Lemon
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Streaming audio blu-ray player malfunctioned shortly after the warranty expired.
No, I would not recommend this to a friendSony dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap blue ray player. It says streaming but only if you have a wired internet connection. Will not connect to wireless network.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mytab,
This specific model can connect to the internet via WIRED connections only.
Thanks,
>Joffrey
Disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a few days the DVD door would not open and the streaming functions stopped working. I returned the unit for a refund.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Mouse, thank you for your message. It is unfortunate you've had an issue with the Blu-ray disc player and decided to return it. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
A good blu-ray player that does what I wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so my son could watch his Bluey dvd's before bedtime [instead of suffering through the aggravations, time wasting, and malfunctions we get trying to use my wife's stupid Fire stick to stream it. Also, this way we don't have to deal with having to click to play each next episode [on the streaming service] or the eight minutes of credits for every other country that I don't care about, and other grievances about streaming it.] So, it does a great job on resolving all of those irritants. It also has a good picture, easy to use menu, and [at least with dvd's] it starts up right where we left off. I didn't realize that it didn't have wi-fi when I bought it [only an ethernet port], but I don't mind that since we're not using it for any apps or other streaming or internet things. Though, it does make it a little more of a chore if I ever wanted to update the software on it.
I would recommend this to a friendRemote doesn’t work anymore Without tha- useless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it a month ago watched three movies does not work anymore.
No, I would not recommend this to a friendDon't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in November lasted until February. Hardly even used it, won't go past the blu ray start screen.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Wilkmom! We apologize for the bad experience here and would like to recommend trying the steps available through the next link, it will also include a link to check the available service options if required under the factory warranty: https://us.en.kb.sony.com/app/answers/detail/a_id/41801 ~Jeannette
complicated instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent hours trying to get this hooked up to stream Hulu and Netflix. I finally gave up and returned it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi roost, it is unfortunate that the player had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. Regards, ~Erin
It didn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia HDMI to RCA converter It didn't work. It was a waste of money.
No, I would not recommend this to a friendDidn't last long
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing didn't even last 6 months before it stopped reading the discs.
No, I would not recommend this to a friendNot great quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My movies have already started freezing. I’ve only owned it six months.
No, I would not recommend this to a friendDoes not work on my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told our TV is too old for this device. Time warner cable man tried to get it working with no luck.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cindy,
We highly suggest to check the specifications of every device before purchasing. Thanks,
>Joffrey
Stop Working Already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in October 2018 and already having issues with it. CD tray won't open.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GMLJr,
We regret to hear that your Blu-ray player failed to meet your expectations. We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name and this feedback post in the email. Hope to hear from you.
Regards,
Earl
Sony Social Support
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the item quickly, however, it did not work out of the box.
No, I would not recommend this to a friendSony Bluray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy sound quality, lots of static. Very disappointing.
No, I would not recommend this to a friendI need help installing this and need to set a time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it hooked up to either one of my Samsung TVs. I need help from the GEEK Squad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Jeannie, You may find this link helpful: https://docs.sony.com/release//Manual_4579663131.pdf. For further assistance, visit this page: https://esupport.sony.com/US/p/service.pl. Regards, Vincent