Customer Ratings & Reviews

Total piece of crap. We bought this at the end of January, watched one, maybe two discs, and then tried again last night and it would not recognize ANY disc, including ones previously viewed on this machine. Customer service is no help whatsoever. We tried the generic steps they suggested online, but they did nothing except waste my time. I don’t know if Best Buy will accept a return for refund since we no longer have the box or receipt, but I’ll give it a try. I am very disappointed.

Works well on DVD;s, some fussiness with Blu rays.

I have not taken t out of the box, yet! Therefore I am not in a position to commect...

I like the player itself, pretty easy to use. My issue is the streaming services available to it, basically only Netflix and Hulu. There is also no way to download any other of the major streaming services. For the price, this should be a non-issue.

SONY - Blue-Ray Player, was bought for a Christmas Present for my Grandson.

This item came without the HDMI cable. As much as i have complained. It appears that nobody cares.

Multiple orders. Received a used product that was re-packaged very poorly. I live 50 miles from the closest store and couldn’t make it back before the 15 days. Based on the condition of product and poor terms provided, probably the last yhing I’ll order from BB. The lack of interest from your company is very concerning.

Worked okay so far but we've not had it that long.

We cannot play European discs with it. The package didn’t make that clear.

Not much streaming apps, would not get for streaming, but a good blu-ray player.

Decent for the money. Def a good way to add apps to a tv that might not have it.

This is a simple to use dvd player. No better, no worse than others I have owned.

Adequate DVDplayer, but doesn’t stream Prime Video.

I haven’t tried everything yet, but it seems to be OK. Over priced I thought.

It is the same as the last one. I needed the apps on it that’s way I got it.

I needed something for our little class C RV to play DVD/blu-ray so picked up this refurbished unit. It performs ok, but came in an unprotected envelop and without the HDMI cable. There's no visible damage to the unit and it works fine but things could've turned bad. Just be aware of this.

i really havent used it ..it was a gift for someone else

The picture quality is'nt very good. Quality is much better from my computer.

Works fine. Hooked up easily. But it won’t play the 4k movie.

Does not work since May 2024! Would not recommend to anyone!