Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 2481 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard this streaming Blu-ray player as easy to use and set up, with exceptional picture quality and a compact size. Many appreciate its price and the inclusion of Wi-Fi and an HDMI cable, although some find the remote control design unconventional and the app selection limited. A few users noted slow response times with certain functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,481 reviews
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use interface and smart hub. Image quality is good.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Slow Frustration

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really (Really!) slow response moving through the apps. Trying to start a dvd is an exercise in patience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blu-Ray DVD player?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older LG Tv, not a smart tv. Our TV would not recognize this player in any of the ports. It recognizes our old VHS/DVD player. I don't know if he trouble is with the player or the TV?!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Zack

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used our new Blu-ray player and it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE---CAN HAVE ISSUES

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within first few weeks, stopped ejecting discs, returned to BestBuy, and Geek Squad could not get it to operate either. Geek Squad ended up opening it up, prying it apart to get my Blu Ray back. I've had other older Sony Blu Ray's that were great, however, I've had 2 other Sony BR's (same model, more expensive) that also had problems (even one replaced by Sony under warranty). and still having problems. They are all working with under other 2 year old equipment including a top of the line Sony TV. Geek Squad got one of them to operate again, which was more than Sony Chats could do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just as described! Sony quality at a great price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little DVD player from Sony which does exactly what it says it does and at a great price! A breeze to set up as well!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blu

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically the bdps3700 model. No major difference.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted EXACTLY 1 YEAR!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to watch our families DVD's, it's used a few times a week. Put in a DVD to watch, nothing. Changed batteries in remote, 3 times just in case. Nope. Won't turn on at the machine either. Unplug and plug in, comes on, but won't open door for DVD. It's just dead!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Blu-ray disc player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good and no complaints regarding product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good streaming blu-ray player.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony blu-ray players last longer than other brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ease of order

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product ordered was correcet and delivered as scheduled

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 2 out of 5 stars

    Apps not up to par

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD worked wonderfully, but I found the Wifi features not up to par with the available apps. Since I also have a Roku, I didn't need the wifi version so I exchanged it for the non-wifi & that works perfectly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DON'T BUY OPEN BOX

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty outdated system, but works. *DO NOT BUY OPEN BOX, EVER FROM BESTBUY* User data was not cleared from the unit. There was still an Ice Age movie in the player when I started it up. This was my second, "open box excellent," purchase from BB, and both times had some problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Issues?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with Sony products lately. I purchased the BDP-S3700 last year, It was working fine playing both regular DVD's and Blue Ray disks, however recently when playing regular DVD's it would black out for several seconds all through the movie but plays Blue-Ray disks just fine. Thinking something was wrong with the unit I recently purchased the BDP-BX370 hoping a more advanced unit would correct this problem! It didn't, after waiting for 20 minutes to speak with a Sony customer service rep was no help! He couldn't figure out the problem, we ruled out any issues with the regular disks themselves and he recommended I purchase a Sony unit that plays all formats, When I told him it shows on the box of the BDP-BX370 it states it plays all formats and it doesn't. He suggested and provided a different Sony product model I should try. What I'm going to do is return this unit and purchase a different manufacture to see if I have better luck. I have other Sony DVD products and have no problem with them, I question how good Sony products are these days!

    No, I would not recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 1 out of 5 stars

    Not a sTreaming choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned could only stream a few apps. Not able to add apps of your choosing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Time for a new Blu-Ray

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works fantastic. It was smaller than I thought when seeing it online, but possesses outstanding quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable and dependable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect blu ray player for a reasonable price. Would recommend if looking for a dependable blu ray player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it. Don’t know how it would work.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it since I changed my mind. I decided on getting a separate small stereo system instead. I would have used it for music and not movie DVDs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So-so

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine Blu-ray player, but the streaming apps, YouTube, Netflix, etc, tend to be laggy or freeze up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    DVD player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, good quality products, store employees were helpful when picking out this unit.

    I would recommend this to a friend