Customer Ratings & Reviews
- Model:
- BDPBX370
- |
- SKU:
- 6454111
Customer reviews
Rating 4.6 out of 5 stars with 2481 reviews
(2,481 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard this streaming Blu-ray player as easy to use and set up, with exceptional picture quality and a compact size. Many appreciate its price and the inclusion of Wi-Fi and an HDMI cable, although some find the remote control design unconventional and the app selection limited. A few users noted slow response times with certain functions.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use interface and smart hub. Image quality is good.
I would recommend this to a friend- Cons mentioned:Response time
Rated 2 out of 5 stars
Slow Frustration
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really (Really!) slow response moving through the apps. Trying to start a dvd is an exercise in patience.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Blu-Ray DVD player?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have an older LG Tv, not a smart tv. Our TV would not recognize this player in any of the ports. It recognizes our old VHS/DVD player. I don't know if he trouble is with the player or the TV?!
No, I would not recommend this to a friendRated 4 out of 5 stars
Zack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used our new Blu-ray player and it works great.
I would recommend this to a friendRated 1 out of 5 stars
BEWARE---CAN HAVE ISSUES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within first few weeks, stopped ejecting discs, returned to BestBuy, and Geek Squad could not get it to operate either. Geek Squad ended up opening it up, prying it apart to get my Blu Ray back. I've had other older Sony Blu Ray's that were great, however, I've had 2 other Sony BR's (same model, more expensive) that also had problems (even one replaced by Sony under warranty). and still having problems. They are all working with under other 2 year old equipment including a top of the line Sony TV. Geek Squad got one of them to operate again, which was more than Sony Chats could do.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Just as described! Sony quality at a great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little DVD player from Sony which does exactly what it says it does and at a great price! A breeze to set up as well!!
I would recommend this to a friend Rated 4 out of 5 stars
Blu
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is basically the bdps3700 model. No major difference.
I would recommend this to a friendRated 1 out of 5 stars
Lasted EXACTLY 1 YEAR!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to watch our families DVD's, it's used a few times a week. Put in a DVD to watch, nothing. Changed batteries in remote, 3 times just in case. Nope. Won't turn on at the machine either. Unplug and plug in, comes on, but won't open door for DVD. It's just dead!!!!
No, I would not recommend this to a friendRated 4 out of 5 stars
Sony Blu-ray disc player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good and no complaints regarding product.
I would recommend this to a friendRated 4 out of 5 stars
Good streaming blu-ray player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony blu-ray players last longer than other brands.
I would recommend this to a friendRated 4 out of 5 stars
ease of order
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product ordered was correcet and delivered as scheduled
I would recommend this to a friend- Pros mentioned:Hdmi
Rated 2 out of 5 stars
Apps not up to par
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DVD worked wonderfully, but I found the Wifi features not up to par with the available apps. Since I also have a Roku, I didn't need the wifi version so I exchanged it for the non-wifi & that works perfectly.
No, I would not recommend this to a friend Rated 2 out of 5 stars
DON'T BUY OPEN BOX
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pretty outdated system, but works. *DO NOT BUY OPEN BOX, EVER FROM BESTBUY* User data was not cleared from the unit. There was still an Ice Age movie in the player when I started it up. This was my second, "open box excellent," purchase from BB, and both times had some problems.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Quality Issues?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with Sony products lately. I purchased the BDP-S3700 last year, It was working fine playing both regular DVD's and Blue Ray disks, however recently when playing regular DVD's it would black out for several seconds all through the movie but plays Blue-Ray disks just fine. Thinking something was wrong with the unit I recently purchased the BDP-BX370 hoping a more advanced unit would correct this problem! It didn't, after waiting for 20 minutes to speak with a Sony customer service rep was no help! He couldn't figure out the problem, we ruled out any issues with the regular disks themselves and he recommended I purchase a Sony unit that plays all formats, When I told him it shows on the box of the BDP-BX370 it states it plays all formats and it doesn't. He suggested and provided a different Sony product model I should try. What I'm going to do is return this unit and purchase a different manufacture to see if I have better luck. I have other Sony DVD products and have no problem with them, I question how good Sony products are these days!
No, I would not recommend this to a friend- Cons mentioned:App selection
Rated 1 out of 5 stars
Not a sTreaming choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned could only stream a few apps. Not able to add apps of your choosing.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Time for a new Blu-Ray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works fantastic. It was smaller than I thought when seeing it online, but possesses outstanding quality
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Affordable and dependable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect blu ray player for a reasonable price. Would recommend if looking for a dependable blu ray player.
I would recommend this to a friend Rated 3 out of 5 stars
Returned it. Don’t know how it would work.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it since I changed my mind. I decided on getting a separate small stereo system instead. I would have used it for music and not movie DVDs.
No, I would not recommend this to a friendRated 3 out of 5 stars
So-so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine Blu-ray player, but the streaming apps, YouTube, Netflix, etc, tend to be laggy or freeze up.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
DVD player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, good quality products, store employees were helpful when picking out this unit.
I would recommend this to a friend




