Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard this streaming Blu-ray player as easy to use and set up, with exceptional picture quality and a compact size. Many appreciate its price and the inclusion of Wi-Fi and an HDMI cable, although some find the remote control design unconventional and the app selection limited. A few users noted slow response times with certain functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,486 reviews
  • Cons mentioned:
    App selection

    Rated 5 out of 5 stars

    Love my blue ray player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good little Blu-ray player. It is missing some apps..

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 1 out of 5 stars

    Not a sTreaming choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned could only stream a few apps. Not able to add apps of your choosing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it connects to the tv! Easy to switch from DVD to tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Blueray dvd player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Works great and great quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just the Same.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's Nothing To Much entertaining Its Almost just like An Ordinary Blu ray player thats it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished items from Best Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I persist in buying refurbished items from Best Buy. They’re always crap DVD player put the DVD in everything spun up turned it off. Came back a month later put the DVD in walked away from it. Came back two weeks later dead can’t get the DVD out, thanks Best Buy now I get to drive all the way back to your store bring back your crap and see if you can figure out how to get my DVD out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and small, which is nice considering space is limited

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I totally recommend this product. Great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow operating software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software runs pretty slow. It doesn't stream amazon prime or hulu. The Youtube and Netflix apps are there though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Blu-Ray player worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is one I'd recommend to others. Very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the $. Love the streaming and DVD all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy out of box setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy out of box setup. Easy out of box setup. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good I love how it’s works I love it a lot thank

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bluray player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook up, works great. Price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Geek squad did great job installing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do. Very easy set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not for general video streaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a DVD player. USB port allows memory stick of music and photos to be used. Lost 3 stars because the unit is described as being able to stream from 300+ services but the description is obsolete, you cannot add any apps and some of the apps installed do not work. The app store for this product has been closed down and is no longer available. This product should be sold as a discontinued clearance item not a new product. Netflix does work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted EXACTLY 1 YEAR!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to watch our families DVD's, it's used a few times a week. Put in a DVD to watch, nothing. Changed batteries in remote, 3 times just in case. Nope. Won't turn on at the machine either. Unplug and plug in, comes on, but won't open door for DVD. It's just dead!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    60/100

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase, first one stopped working out nowhere. Hope this one is better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is a piece of crap. It broke after 30 days. It ate a cd of mine & im fighting sony to replace it. How this player gets good reviews is mind boggling . I own a sony tv & sound bar. And the service at best buy was awful. Im never going there again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SD102375,

      We’re truly sorry to hear that you’ve had a negative experience with your BDPBX370. At Sony, we take your feedback seriously and want to make sure your issue is resolved as quickly as possible.

      Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Bazaarvoice Username:
      Model Number:
      Issue:
      Telephone Number:

      One of our technical specialists will call you back within 2 business days.

      Best regards,
      Fred Sony_US