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Customer Ratings & Reviews

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The comparable value price is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 2481 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard this streaming Blu-ray player as easy to use and set up, with exceptional picture quality and a compact size. Many appreciate its price and the inclusion of Wi-Fi and an HDMI cable, although some find the remote control design unconventional and the app selection limited. A few users noted slow response times with certain functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,481 reviews
  • Rated 1 out of 5 stars

    Bad player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace within 6 months. Best buy only sales one model dvd player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only streams select platforms missing several that I use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thw set up was a breeze. Ive had it for less than 2 weeks and since the first day.. its given me issue. It turns off randomly. And it freezes, gets stuck on a screen and i have to unplug it. And then it struggles to turn back on. Its such a pain.. its not worth keeping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Dvd Player Played Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all there were missed reviews about this item but my dedication to Best Buy i purchased it anyway. Then the shipment was delayed for weeks. When i connected the player ut did not work. I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False Advertising

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy advertises that you can access over 300 streaming applications with this device. In reality, the player comes with around 40 apps, most of which are useless, and no ability to add others. If you’re looking for a Blu-ray player with real streaming capabilities, look elsewhere and be wary of the Best Buy description if you’re going to buy from them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    App selection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A solid blu-ray player is now an even better value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony BDP-BX370 Blu-ray disc player offers a great mix of features and performance at a good price. As the owner of 2 other Sony blu-ray players, I already knew I could expect a solid addition to my stable of players. Setting up the BX370 was a simple matter. The package includes a remote (with batteries), power supply and HDMI cable. After making a few choices during the setup program, it’s time to get to business. Blu-rays load quickly, and the picture and sound quality are excellent. Sony has included a super-quick start mode in this model. Enabling it allows the player to start up in a second. I was skeptical that it would work as promised, but it actually did! Loading discs was also fast, much better than most players I’ve used. The only thing that I thought was a bit slow was the speed with which the apps load. While not terrible, there is a noticeable lag while waiting for apps to load. This is certainly not a deal-breaker for me. Speaking of apps, the player comes with a fairly representative set of apps already pre-loaded. Services such as Netflix, prime video, tubi, vudu, Spotify and more are available. Having apps available on the same screen where you play blu-rays is convenient, but you probably won’t get by using the BX370 as a replacement for a dedicated device such as a Roku or Fire TV or Apple TV. That’s because the selection of additional apps isn’t very good (it doesn’t even include previously Sony-owned Crackle), and is mostly populated with streaming services you’ve never heard of. For me, I am mainly interested in a blu-ray player, so this doesn’t bother me. Having access to the apps and being able to update the firmware over my wifi are nice additions that really round out the package. Other features include DLNA, screen mirroring, and playing media from a USB device. I did not try these features, but it’s nice to know they’re there when I need them. Sony has gotten much more competitive with the price of the BX370, while still delivering a quality build that feels just as good as my other, much more expensive Sony blu-ray players. For me, the choice was easy, because of Sony’s reliability. They don’t necessarily offer the most complete package of features, but what they do offer is solid, and it works. I’ve tried other brands, and saved some money up front, but those others inevitably stopped working, while all of my Sony players are still going strong. I’m glad to have chosen Sony once again, and with an even better price, the choice is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blueray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to set up minimal with only eject and play buttons would recommend to someone that is responsible with their controllers, other than it plays streaming apps as welll.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Little Blu-Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to play my old CD collection but then found as I was unpacking that I had quite a few old Blu-Ray movies. Works well on both types of media.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggles to work after the first few months of ownership. I would spend a few more dollars for better quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Amazon????

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read the description better but never thought a streaming device would NOT have amazon!! How stupid to be so limited. Back it goes. Have no idea how well it plays blue ray.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product Locks if Left On Too Long.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product fail. If you leave the player on too long the system locks and there is no way to reboot the thing. It is more sophisticated than the comparable LG, but if the system locks, who cares. They should give up on the streaming and simply play Blu Ray and DVD's.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of my time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I popped in a DVD and there was no sound. Then popped in a Blu-ray and minimal sound. All the settings were on 'auto' too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely horrible. They constantly say they are not connected. I requested a replacement but thought it may have been due to my router so i purchased a new router and still the same issue. Purchased 3 and all 3 have the same issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay with newer disk. Bad with the older types. Aspect ratios are real problem. Instructions are junk. For the price it's not bad. I wouldn't buy this again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issue with it turning off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with this DVD player because I had issues turning it off. I used the remote and tried to turn off the DVD player but it wouldn't turn off. I put new batteries and still had the problem turning off. I even pressed the button on the DVD to turn off and it would not so I had to un plug the DVD. This occurred many times and realized there must be a problem with this player so I had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters this DVD player is ok for the most part. Only dislike about it is sometimes the streaming network will say check back later or please try again. I specially bought this for the streaming but

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could give this a good review as a Blu-ray player if it didn't say "Streaming Blu-ray" on the box. The streaming support on this unit is extremely limited with no real support for application support. Older serial number units did have Amazon Prime support, but that support has been discontinued. So, this unit does NOT have support for Amazon Prime, Disney +, and many others. If you just want a decent Blu-ray player, I suppose it's fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like it hade to take it back and got one off the internet fyi Best Buy was not the problem it was the product

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenB, we are sorry to know that you had to take the unit back and that the experience you had was not the best, at Sony we are committed to provide high-quality consumer products therefore we would be more than happy to know how was your experience like? Your feedback will help us improve our products. Best regards, - Dominick Sony_US

  • Rated 2 out of 5 stars

    Keep trying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time lucky. First two broke after only few uses. First wanted discs with "finalization" in order to play, second had disc tray out of balance which shook whole shelf

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality in question.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace one that was 2 yrs old and had quit connecting to my tv, after a couple months of being 'glitchy'. Unfortunately, this one is already showing some of those 'glitchy' traits.

    No, I would not recommend this to a friend