Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 2481 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard this streaming Blu-ray player as easy to use and set up, with exceptional picture quality and a compact size. Many appreciate its price and the inclusion of Wi-Fi and an HDMI cable, although some find the remote control design unconventional and the app selection limited. A few users noted slow response times with certain functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,481 reviews
  • Rated 5 out of 5 stars

    Good blu ray player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, but good blu ray player. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD Player Would Highly Recommend to Other Customers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DVD player nothing more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it has streaming but it really doesn't, has Netflix and that's about it. No Amazon, Vudu, Hulu, or any of the channel specific streaming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not bother

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 weeks. 2nd one I bought in 2 months. Will be returning sony and getting different manufacturer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy operation for a non tech.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the black cable is for , it wasn’t used.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around crap tastic I don't understand why Best buy sells products that barely works why Best buy don't have more select brand names why Best buys stores are limited to televisions and cell phones with all products and equipment fading out from the stores people still like to go shopping not all wants to sit around and wait for things to be delivered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Blu-ray player I ever bought!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great about 2 months and now it won't open up or power off. It's now a $90 paperweight. It passed the return date 3 weeks ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift for uncle and aunt. They love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DID NOT WORK DO NOT BUY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT WORK DO NOT BUY. On any hdmi cable or any tv in the house. Batteries were changed in the remote multiple times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your Money!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much for Sony being a good brand. Have had it less than six months - used maybe ten times and it won't do anything. Won't open the drawer and won't even turn off unless I unplug it. When I plug it back in it freezes at the Sony Blu Ray screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad advise by Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assured by store personnel this unit had DVR capabilites even though it was not listed on tgd box. Asked several times - Wrong They do not even sell a DVR product. Jus wanted our money. Shop somewhere else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks wanted features and functionality............

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy for YouTube. Won’t play.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not stream YouTube. Sound is ok but a little muffled.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Don't buy this garbage

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literal garbage. I bought two and both can't keep up with streaming (the only reason i bought it) so they're both worthless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Audio only plays with tv on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Sony DVD player with a new Sony BX370. Playing a DVD worked as expected, however when I tried to play a CD there was no sound. I made no changed other than removing the old and connecting the new. After playing around with several input settings, I found that the only way the audio CD would work is if I had the TV on and the TV input was set for the receiver. I contacted Sony technical support and they said this is the current requirement in the latest software update; there is no way to change this feature. So, in order to play a music CD I must have the DVD player, receiver, and TV on with the tv input set to the receiver input; EXTREMELY disappointing! Luckily I am within the return window at Best Buy. This one is going back and I will purchase another manufacturer's player.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    It didn’t look Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was broken when i opened, even the remote was broken

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pure Sony garbage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has very low sound quality you can't add or delete any apps from it and honestly if I could return it and get my money back I

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect Portable Player

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Bluray/Streaming deck. Easy to setup and connect to my Wifi and small enough that I can port it outside with my Projector for movie nights with kids. Setting was easy on the network and adding the streaming services I wanted. With the Bluray player for when Internet acts up its perfect me and I highly recommend if you need a small, easy to use bluray/streaming service deck.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but the streaming has to long of a lag for Netflix, Prime etc. I would not purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to have a problem connecting to anything. Always fails and then shuts off unexpectedly. I expect more from something that is so new. Bad product, DO NOT BUY

    No, I would not recommend this to a friend