Customer Ratings & Reviews

Works but the streaming has to long of a lag for Netflix, Prime etc. I would not purchase again.

Assured by store personnel this unit had DVR capabilites even though it was not listed on tgd box. Asked several times - Wrong They do not even sell a DVR product. Jus wanted our money. Shop somewhere else.

Stopped working after 4 months. Would not recommend.

DID NOT WORK DO NOT BUY. On any hdmi cable or any tv in the house. Batteries were changed in the remote multiple times.

It seems to have a problem connecting to anything. Always fails and then shuts off unexpectedly. I expect more from something that is so new. Bad product, DO NOT BUY

This player is not worth it. We returned it within a few days. While it played Blu-rays & DVDs fine, it does NOT load YouTube saying the app was too large. In addition, it does NOT offer Amazon Prime.

I bought this at the end of November, and it quit working end of March. It stays frozen on the Sony Blu-ray screen. I will try to bring back to Best Buy and if that doesn't work then will contact Sony. It was great until this occurred. Multiple people online reported this problem with no solution.

set it up, worked minimally once. Trying to return it to Sony. It was a birthday present for my husband, very upset. I did not know there was such a limited return policy.

The DVD player does not reliably open and close. Old stock?

I returned this item. How can I review it? I didn't take it from the box.

Very poor! No display on unit (only eject button which only works occasionally) and cannot get menu items to appear on connected smart TV, so no counter or any display. Will only play 3 songs on any CD and no apparent way to change settings

It was a Christmas gift for my son and I chose it because it says it comes with an HDMI cable which I know from my own experience is necessary with newer TVs but in fact it did NOT come with an HDMI cable so not happy :(

Worked great when it worked! Used the DVD player literally a handful of times and now doesn't work at all! Won't turn on or off unless you unplug it.

Fine for DVD, but, constantly forgets the streaming settings. This unit was purchased as a replacement for another unit that did the same thing. Am going to buy a third party power supply and see if does better.

We bought this December 2021 and it already quit on February 23, 2022. It would not open. Unfortunately, it got slightly dented trying to tap it open, so we're not going to bother with any sort of warranty. Just threw $88 in the trash. This product is garbage

po REFUSED to hand over pkg because BB did not use name of person to receive it but put my name as addressee. They need to pay attention when addressing packages

Never played Blu rays, but by the time I realized this, the return period had passed so I couldn't take it back.

Stopped reading discs after less than or just about 6 months after purchase. Cannot even detect them anymore. I think I will avoid Sony, as this is unacceptable. I do not believe it can be returned now. Sony has fallen far from what they once were.

Failed after first use. I don’t watch movies that often, so by the time I used the blu ray player a second time it was past the return timeframe. So I basically paid $90 to watch one blu ray movie.

A little outdated. Over priced. Not a lot functions.