4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$348.00

Customer reviews

Rating 4.6 out of 5 stars with 2433 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,433 reviews
  • Rated 4 out of 5 stars

    Good Player

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good. No issues. Playing physical media OSS always better than digital.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SRP

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the one I have looking for! Also got it on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    0 out of 5 DO NOT RECOMMEND

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this negative stars if possible. Unreliable, slow, and constantly freezes on a good day. Now it is displaying a black screen when attempting to play BluRays. Run fast and run far.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JMR1988, we're genuinely sorry to hear about the issues you've experienced with the Sony - UBP-X700/M. We understand how frustrating it must be dealing with the player freezing, and now displaying a black screen when attempting to play Blu-Rays. This is definitely not the experience we want you to have, here are some troubleshooting steps that can resolve these problems:

      1- Power cycle the player, this helps clearing any temporary glitch that may be affecting the unit. You can unplug it from the power for 2 minutes and then plug it back in
      2- Make sure the player has the latest software version, while you are on the home screen you can go to the top right hand corner and click on setup > software update > update via internet
      3- Perform a Factory Data Reset, this last step will return the unit to factory settings erasing everything including errors or bugs that are affecting the player. While in setup go to resetting > reset to factory default settings > all settings > start > close. After this, turn off your player for 1 minute and then turn it on.

      We hope these steps help you to resolve the problem. If the same situation persists, please contact our technical support team via:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Thank you for considering Sony products!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love my blueray

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect blueray and new features are great. It was e asy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Did have a little trouble with the usb reading files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Player

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great player however the build quality is suspect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Really solid blue ray player works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my purchase it was exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome 4k dvd player for the price, I'm very happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great, everything wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4k player out there!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k player out there! Great pricing and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K Ultra HD Blue-ray works well for a DVD player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, "Satisfied"; for a "5" Star rating, there needs to be more "follow up" and "follow through" by (and with) the "in home advisor". Installation went relatively well, but tech. service will need to return and "fine tune" their installation. One of the installers was very helpful, but there remains minor(?), unresolved electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It is a great quality product and was easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble at the curbside pickup. Wait time seemed Longer than necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Sony 4k OLED tv just need the one remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it plays discs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player for watching movies. I wish the menu structure was updated on the home page though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K Blu Ray

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Blu Ray player....always had no issues with a Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Ray Player Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - I can view all my old Blu's with this miracle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted! Able to watch my old dvds and the new blu rays.

    I would recommend this to a friend