Customer Ratings & Reviews
- Model:
- UBPX700/M
- SKU:
- 10417848
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Ease of use
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy setup and menus. Easy navigation. Small form factor fits great anywhere.
I would recommend this to a friend - Pros mentioned:Ease of use
Don
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and able to play the DVD I want. The remote is also very simple and easy to use.
I would recommend this to a friend Skipping problem on 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works fine for Blu-Ray, but we have had consistent problems with skipping on 4K. Often we have to eject the disk or restart the player mid-movie to get it playing correctly again, which really diminishes the viewing experience. This is the second one we have tried (exchanged the first one hoping the skipping was just a fluke) and we are still having the same problem. Given that we got this for sake of watching 4K movies it is a real disappointment, and we are returning it to try another brand.
No, I would not recommend this to a friend- Pros mentioned:4k
Verona
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The player is great! We will enjoy this player. Also it plays blu ray and 4K dvd's.
I would recommend this to a friend - Cons mentioned:Streaming apps
Not very happy with the quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of trouble connecting to streaming services and freezes up sometimes when it actually does connect. First disc I played froze half way into movie. Top it off I missed out on a $60 price match because I found out too late it went on sale a week after I bought it.
No, I would not recommend this to a friend Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option for steaming on a non smart tv. Nice play back also with dvd.
I would recommend this to a friend- Cons mentioned:Performance
Avoid Sony DVD players
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just a few months before it started freezing up and then it would return to the main menu. It would do it when it got near the end of a disc. I have multiple Sony DVD players and so far the maximum time I have gotten out of one is a year and the average is just a couple months.
No, I would not recommend this to a friend New Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have a digital optical connection. The menu is not as nice as my older Samsung. It does play the Blueray and UHD.
No, I would not recommend this to a friend- Pros mentioned:Dolby vision
Does what it needs to
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays DVDs, Bluerays, and even streams app content. This is what we needed to play our old library.
I would recommend this to a friend adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we still have questions about proper cables and output from this device, so cannot rate it highly right now. maybe with more experience we will see the value. 4K may not be important
I would recommend this to a friend?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio goes out occasionally and needs to be reset. Requires pressing buttons on remote and on unit multiple times
No, I would not recommend this to a friendMeh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job and I understand that smart TV's do most of the work, but it would be nice if there were more apps and and internet option. Still many older TV's out there.
I would recommend this to a friendMovies freeze
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to purchase this but it seems that movies seem to freeze and the player won’t respond. Regular DVDs, Blu-ray and 4k UHD freeze. You only get a few streaming apps too.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Omar, We regret to hear about the freezing issue you're having with the Sony UBPX700. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. If the picture skips or freezes when playing a movie with this unit, we recommend following the troubleshooting steps on this link: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/articles/00008473
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Not what I was expecting..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Blu-Ray player, but had to return due to defect. Doesn't have bluetooth support. Okay.. so I looked into the other Blu-Ray player which does. Unfortunately, it doesn't have Dolbi support and the bluetooth headset compatibility is limited.. Seriously, why does it seem like Sony is very conservative when it comes to bluetooth? (same thing with PS4 being bluetooth, but limited in compatibility). Ultimately, had to return because the volume keys on the controller weren't working.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Sony UBP-X700
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features. Easy to set up and. Video quality, excellent sound quality.
I would recommend this to a friend - Pros mentioned:Picture quality
4k player
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and reasonably priced. Never had issues with any Sony products.
I would recommend this to a friend - Pros mentioned:Ease of use
Sony DVD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met all our needs. Easy setup . Sales person was knowledgeable and helpful
I would recommend this to a friend - Cons mentioned:Performance
Awful product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete waste of money. Constantly freezes my movies and Best Buy refused to even replace it. Awful product. Worse service
No, I would not recommend this to a friend Not fit for purpose
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has broken these with a bad firmware and are unwilling to fix it or even admit there's a problem. When watching dual layer discs, this thing locks up hard about 3/4th the way through the movie. There are some settings you can try to adjust, but they don't fix the issue. I've reached out to Sony but they pretended like there aren't tons of people complaining about this issue. Buy something else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi xxmartinxx, Thank you for your feedback regarding the UBP-X700. We apologize for the inconvenience you have experienced with the dual-layer disc playback and for the response you received from our support team. We aim to provide clear communication and assistance. If you haven't already, please consider reaching out again through this link: https://us.esupport.sony.com/support/s/service?language=en_US. We will look into this matter further to see how we can resolve the issue. Thank you again for bringing this to our attention. Regards,
Sam
Great player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs great with Sony TVs. Even HD and SD content looks great upscaled.
I would recommend this to a friend