Customer Ratings & Reviews

It works. Limited front panel controls. Don’t lose the remote!

Finally got a 4K TV so needed a 4K player. Works great.

Great 4K blu ray player. Easy to set up and easy to use.

The player is great when you buy it new. The one star review is for the horrible “open box” sales and listed quality. I would avoid purchasing any open box items from Best Buy, especially online. I have purchased 3 different open box items over the last couple of years and each claimed to be in excellent condition. I have received items bouncing around in a box with no packing material, missing accessories and sounding like broken pieces are loose inside. I have encountered missing remotes and power cords, all with inspection stickers on the boxes. They say you get what you pay for, but with Best Buy open box items you likely won’t even get that.

Great. Useful. Nuce. Helpful. Quality and clean for use

Got this so I could stop using my PS5 for UHD. Love it!

This is a good and easy to use 4K and Blu-ray player.

Great product. Easy to hook up and use immediately.

Plays great, easy to use, good value for the price.

Excellent product and in like manner,I did my homework on this product also and found.it to be an excellent value for the money,but playing catchup electronics wise I was surprised to find out that not only will this blu-ray player play movies,but also CD's and other electronic media

Great 4K player for the price. Movies look great!!

Wow great blu ray player looks great with tv and sour. System wow

I have been underwhelmed by this player. It plays what I need it to most of the time, but the OS is just okay. It also occasionally freezes mid movie which is annoying. It also will not play my copy of Kill Bill Vol. 2 when other players I own will. No idea why.

Nice picture. Simple to use. Problem free set up and operation

The rating was solely because this was sold to me as a 'region-free' player. It's not. Apparently there's an issue with 'region-free' players in the U.S. Don't know all the details, but in order for it to be truly region-free it needs to be 'modified.' Glad I tested it before the Geek installers left.

Works like it should. No thrills just a good 4k DVD player.

This player has barely gotten any use (used ten times or less), and most 4k discs freeze using it. Perfectly clean discs won't play smoothly and often skip or freeze for up to a minute each occurrence. I brought the same discs to a friend's house and they played fine. It is clearly a player issue. What a piece of junk!

This unit would consistently freeze at around the same disc location on multiple brand new just opened titles. Removing the disc and reinserting would, in all cases, resume and play through the remaining part of the disc. Multiple online reviewers had a similar complaint. Bought a different brand player (Panasonic) and ALL discs that froze in this unit played without issue in the replacement player.

This player kept freezing and would intermittently connect and disconnect from the tv. I would have to turn it on and off to play a blue ray or dvd. Total garbage, do not buy.

Not sure what to say. Performance is very good, especially for the price. However, this purchase was to replace identical unit purchased one year ago. Unit acted like it's controller was fried. Would not play. Best Buy credited the purchase (under their extended warranty) Hopefully, the new one will last longer.