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Customer Ratings & Reviews

$348.00

Customer reviews

Rating 4.6 out of 5 stars with 2433 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,433 reviews
  • Rated 3 out of 5 stars

    Sony Blu-ray

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Limited front panel controls. Don’t lose the remote!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a 4K TV so needed a 4K player. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K blu ray player. Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away from Open Box Sales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is great when you buy it new. The one star review is for the horrible “open box” sales and listed quality. I would avoid purchasing any open box items from Best Buy, especially online. I have purchased 3 different open box items over the last couple of years and each claimed to be in excellent condition. I have received items bouncing around in a box with no packing material, missing accessories and sounding like broken pieces are loose inside. I have encountered missing remotes and power cords, all with inspection stickers on the boxes. They say you get what you pay for, but with Best Buy open box items you likely won’t even get that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Useful. Nuce. Helpful. Quality and clean for use

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Quality 4k Player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I could stop using my PS5 for UHD. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price 4K player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and easy to use 4K and Blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad we purchased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to hook up and use immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great, easy to use, good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UPB-800X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and in like manner,I did my homework on this product also and found.it to be an excellent value for the money,but playing catchup electronics wise I was surprised to find out that not only will this blu-ray player play movies,but also CD's and other electronic media

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player for the price. Movies look great!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow great blu ray player looks great with tv and sour. System wow

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been underwhelmed by this player. It plays what I need it to most of the time, but the OS is just okay. It also occasionally freezes mid movie which is annoying. It also will not play my copy of Kill Bill Vol. 2 when other players I own will. No idea why.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Simple to use. Problem free set up and operation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT region-free unless modified in the U.S.A.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rating was solely because this was sold to me as a 'region-free' player. It's not. Apparently there's an issue with 'region-free' players in the U.S. Don't know all the details, but in order for it to be truly region-free it needs to be 'modified.' Glad I tested it before the Geek installers left.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Sony DVD Player X700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. No thrills just a good 4k DVD player.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has barely gotten any use (used ten times or less), and most 4k discs freeze using it. Perfectly clean discs won't play smoothly and often skip or freeze for up to a minute each occurrence. I brought the same discs to a friend's house and they played fine. It is clearly a player issue. What a piece of junk!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FearNoArtm We're sorry to hear about the freezing and skipping issues you're having with your UBPX700. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00008473?utm_source=glean

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 1 out of 5 stars

    Design flaw, disappointed in Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit would consistently freeze at around the same disc location on multiple brand new just opened titles. Removing the disc and reinserting would, in all cases, resume and play through the remaining part of the disc. Multiple online reviewers had a similar complaint. Bought a different brand player (Panasonic) and ALL discs that froze in this unit played without issue in the replacement player.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player kept freezing and would intermittently connect and disconnect from the tv. I would have to turn it on and off to play a blue ray or dvd. Total garbage, do not buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for money, not sure about reliability.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say. Performance is very good, especially for the price. However, this purchase was to replace identical unit purchased one year ago. Unit acted like it's controller was fried. Would not play. Best Buy credited the purchase (under their extended warranty) Hopefully, the new one will last longer.

    I would recommend this to a friend