Customer Ratings & Reviews
- Model:
- UBPX700/M
- SKU:
- 10417848
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:4k
Quality 4k Player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so I could stop using my PS5 for UHD. Love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Good price 4K player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good and easy to use 4K and Blu-ray player.
I would recommend this to a friend - Pros mentioned:Ease of use
Glad we purchased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to hook up and use immediately.
I would recommend this to a friend - Pros mentioned:Ease of use
Sony DVD Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays great, easy to use, good value for the price.
I would recommend this to a friend Sony UPB-800X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and in like manner,I did my homework on this product also and found.it to be an excellent value for the money,but playing catchup electronics wise I was surprised to find out that not only will this blu-ray player play movies,but also CD's and other electronic media
I would recommend this to a friend- Pros mentioned:4k
4K player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K player for the price. Movies look great!!
I would recommend this to a friend Don't waste your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player has barely gotten any use (used ten times or less), and most 4k discs freeze using it. Perfectly clean discs won't play smoothly and often skip or freeze for up to a minute each occurrence. I brought the same discs to a friend's house and they played fine. It is clearly a player issue. What a piece of junk!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FearNoArtm We're sorry to hear about the freezing and skipping issues you're having with your UBPX700. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00008473?utm_source=glean
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:4k
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow great blu ray player looks great with tv and sour. System wow
I would recommend this to a friend WAS a happy Sony costumer,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its only been 2 months, and now the reading arm will not go to the outer edge of the disk. all other functions are wonderful.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarieC, We're sorry to hear that you are experiencing issues with your BluRay player. This is definitely not what we wanted you to experience. Kindly perform power reset and factory reset on your device and observe if the issue still exist.
If you need further assistance with your device, you may reach us at [email protected] with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Just okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been underwhelmed by this player. It plays what I need it to most of the time, but the OS is just okay. It also occasionally freezes mid movie which is annoying. It also will not play my copy of Kill Bill Vol. 2 when other players I own will. No idea why.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Simple to use. Problem free set up and operation
I would recommend this to a friend - Pros mentioned:4k
Sony DVD Player X700
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should. No thrills just a good 4k DVD player.
I would recommend this to a friend Design flaw, disappointed in Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit would consistently freeze at around the same disc location on multiple brand new just opened titles. Removing the disc and reinserting would, in all cases, resume and play through the remaining part of the disc. Multiple online reviewers had a similar complaint. Bought a different brand player (Panasonic) and ALL discs that froze in this unit played without issue in the replacement player.
No, I would not recommend this to a friend- Cons mentioned:Performance
Garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player kept freezing and would intermittently connect and disconnect from the tv. I would have to turn it on and off to play a blue ray or dvd. Total garbage, do not buy.
No, I would not recommend this to a friend - Cons mentioned:Performance
Cannot recommend this player.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stops working in about 4 months. Got replacement after multiple calls to Sony. Replacement worked for about a month. Got second replacement. That's still working. Fingers crossed.
No, I would not recommend this to a friend - Cons mentioned:Performance
Buyer Beware
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for a little over 2 years. It just died on me. The history of these models is filled with issues.
No, I would not recommend this to a friend Good value for money, not sure about reliability.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what to say. Performance is very good, especially for the price. However, this purchase was to replace identical unit purchased one year ago. Unit acted like it's controller was fried. Would not play. Best Buy credited the purchase (under their extended warranty) Hopefully, the new one will last longer.
I would recommend this to a friendQuality of the SONY Ultra Blue-Ray / DVD Player.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Blue-ray / DVD player is absolutely first rate !!!!! There is a trick however to using the volume control on the hand-held remote. It involves using the upper two "TV" control buttons on the remote AND one of the colored control buttons all together. Don't give up. JR Mayer
I would recommend this to a friendAvoid
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in Jan. 2025 and by late Feb. (after the 14 day BB return period) I noticed the occasional freeze while watching. I put up with this until now, May. Now it won't play my discs at all. Will have to go through the hassle of Sony warranty service. :-(
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BenjaminR,
Thank you for taking the time to share your experience with the UBP-X700/M. We sincerely apologize for the issues you've encountered since your purchase.
We want to ensure that you receive the support you need. Please try the following troubleshooting steps:
- Examine the discs for scratches, fingerprints, or smudges. Clean them with a soft, dry cloth if necessary, wiping from the center outward.
- Check if your player’s firmware is up to date: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/software/00266764
If the problem persists after trying these steps, we recommend reaching out to our technical support team, who can assist you with the warranty process and help to resolve this matter as quickly as possible. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thank you for your patience and understanding.
Best regards,
Stephanie
Might want to check out the model above this one.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, kept turning off my Sony Projector. Got the Sony model above this one and its been working perfect. Coud have just been a defect in that particular unit, not sure what was happening.
No, I would not recommend this to a friend
