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$348.00

Customer reviews

Rating 4.6 out of 5 stars with 2433 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,433 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Do not run disk in a different language

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first two years. After I tried to use a 4K disk in a different language, the player glitched and switched back to the main screen. It never played a 4k disk again. On the bright side, the player can deliver good video and audio. With the firmware update, the player runs much faster. I have a quality receiver and speakers, so CD audio was outstanding. I used Roku and Chromecast for all my other media player needs and wants. I have had a great experience with all other products. This 4k player, however, has disappointed me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great video - small remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue Ray Player working fine so far. Knocked off one star because the remote is very small (for my big fingers). Video quality is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony blu-ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic buy item worked as described in perfect condition. Unit updated software immediately and plays every disc I have tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good Sony 4K ultra Blu-ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a good 4K ultra Blu-ray player. The only issue I have with the stated Blu-ray player is that is doesn’t have a screen saver like previous Sony Blu-ray players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this player, fast delivery, I have had no problems with the playback at all well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X700/M Streaming 4K Ultra HD Blu-ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, works great, 2nd purchase in last year. Very pleased with this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony ubp-x700

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work fine, but we are disappointed that we cannot add apps. We have a smart TV that won't support the PBS app, so we thought that this new device would. It can't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete, well-packaged, timely delivery and a flawlessly performing produce.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Decent Entry Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is quiet enough. Got on sale for $120. It normally freezes once or twice per movie. Wasnt avle to get through two movies last night so upgrading. Wouldnt buy again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chillbill, We're sorry to hear that the player freezes when watching a movie. This is definitely not the experience we'd like you to have. We'd love to help and turn your experience around. To troubleshoot the issue, please try following the steps here:

      https://www.sony.com/electronics/support/articles/00008473



      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Rated 5 out of 5 stars

    Great buy at BestBuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It saved me from buying a smart TV when the Samsung tv I have still looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar sounds great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for setup could have Been better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for the price, i recommend. bestbuy always number one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My dvd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to bring in quality resolution for even older dvd's i have. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works terrific!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fantastic addition to my video/audio system. It works terrific!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DVD Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter, who was very happy to receive it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HD looks like you are right there, on a 60" flat screen

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 1 out of 5 stars

    Freezes up with most 4k discs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many others have said, always freezes up on 4k discs about 2/3 through the movie. Have to eject disc, reinsert and fast forward to where it froze or just past it to continue playing. Looks like the 800 model does the same thing. DVD and BD work fine. If Sony can't fix this issue with 4k imagine the nightmare with 8k.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    4K discs freezing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years, 4K discs started freezing. Up to that point the player was great. Fortunately, i had bought the 4 year extended warranty, and i exchanged it for a Panasonic 820; let’s see how it goes. If you buy ANY 4K player, make sure to get the extended warranty.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lorenzo, We're sorry to hear about the freezing issue you've experienced with the Sony UBPX700 and it had to be returned. This is definitely not the news that we would like to hear and the experience we want you to have. If the picture skips or freezes when playing a movie with this unit, we recommend following the troubleshooting steps on this link: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/articles/00008473


      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback.


      Regards,
      Sam Sony_US

  • Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    Freezing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad freezing and skipping problems on some titles. Traded it in for a Panasonic 820 and haven’t had any issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I thought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly disappointed because it is not all region as it was advertised to be. Works fine otherwise.

    I would recommend this to a friend