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Customer Ratings & Reviews

$348.00

Customer reviews

Rating 4.6 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,432 reviews
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great disc player, easy to set up and use. Have used this for DVDs, BluRays, and 4K discs with no issues. Up scaling is good and remote control is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture looks great even on my old TV. Easy to use the control. Haven't used the features that take the place of Roku yet.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Dolby vision

    Rated 5 out of 5 stars

    Good player for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's a great 4k Blu Ray player. It does Dolby Vision and HDR but no HDR+ support. I haven't seen a lot of stuff with HDR+ so it wasn't really a big deal to me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Sony 4k

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great and player is relatively slim if needed to fit in a shallow space.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Best value if you need Dolby Vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the absolute best picture quality, you MUST go with physical media. This is the best value disc player I could find that also supports Dolby Vision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have watched several Blu-ray movies on this device as well as several DVD movies and one 4K movie. The quality and sound were all great. Easy to install and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice slim 4k player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet player compared to my LiteOn player that had a humming sound. The picture is very clear as if I was in person when I played a 4k movie. Pausing the movie, the picture is just as clear as a picture taken on a 100 MP camera. I also have a coaxial cable for digital audio running to the Yamaha stereo for surround sound and that makes me have a home theater with the same theater sound system that has satellite speakers, center speaker, front speakers and sub woofer. I would buy this brand again. Also the apps are the same as Roku so that serves as a backup to my Roku player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and plays 4K discs, as well as other Blu-rays and DVDs. The only issue we have found is that it doesn’t like playing back standard definition content. To clarify, it will play it, but the screen goes black and the audio cuts out randomly when doing so. We know the issue is with the player, because our old player (also a Sony) handled the same discs with no issues. Unsure if it’s just our player or this particular model in general. Firmware and software are up to date but the issue persists.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicMan88,

      Thanks for your feedback! We appreciate you taking the time to share your experience with the UBP-X700/M and are glad to hear you're satisfied with the picture and sound quality!

      We're very sorry to hear you're experiencing freezing issues with your 4K discs—this is not the experience we want our customers to have! Please ensure your player has the latest firmware and restart it unplugging it for 2 minutes.

      If the issue persists, this may be a hardware-related problem that requires a closer look—but no worries! Your unit comes with one-year warranty. Please contact our product support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      They can provide more advanced troubleshooting and, if necessary, assist with repair or replacement options.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy and inexpensive. Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little player for not much money. It's slim and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaliforniaTara,

      We're glad to hear you are enjoying the UBP-X700/M! It's great to know you find it slim, easy to use, and a good value.

      Thanks for choosing Sony.

      Best regards,
      Eliab. sony-global

  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    OK but not Great for the cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not going to go into all the pros and cons just one con that really knocked off two stars for me. The APPS or lack there of. After doing the update it only really has youtube, netflix, and fangangonow (replaced Vudu) but they removed Hulu and there is no way to ADD more apps really wanted to add my Disney+ and Movies Anywhere Apps and Hulu of course so I don't really consider this a REAL streaming player otherwise it does play my UHD discs just fine on my 4K TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Dear NYCTech,

      Thank you for sharing your feedback with us. We regret to learn that you're missing some of your favorite apps following the update. Unfortunately, the current player does not permit the installation or addition of new applications. This will be noted and we'll consider this as we explore future product enhancements. Thank you and regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 20 year old Blue-Ray player finally died so we needed another. Our previous unit was a Sony so we decided to stick with what had worked best for us. This unit so far has been great. The up-scaling works very well to make older DVD and Blue Rays look very nice on our 4K television. The interface is very easy to use and the built in Wi-Fi is rock solid. We have not used it for streaming but I believe that is an option as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Nice player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is up converting my old dvds better than my previous HD player. It has a small foot print and blends well with other components. Next step is to purchase a 4K classic movie.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    Incredible audio and video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K player packs a lot of punch for such a small player. Everything is as promoted. Movies with our new Sony full array 75” tv is incredible. Hookup was easy. Spend some money and get a high speed 2.1 Earc cable to go with this player. The data exchange between the player and your TV will be greatly enhanced. Excellent choices all around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous generation and this is similar. It works great and is simple to operate. I don't use the smart featurns as they are the same as my Sony TV. Wi- fi works good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Audio Sync Issues w/ play via receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the picture was very good we had a problem when we hooked it into the stereo we bought through Best Buy. The audio sync was far off especially with Blu Ray discs. The Sony has the option of adding some delay to the audio so the picture frame can catch up to it (vice versa?) but this only made the problem worse. We really needed an option to provide the opposite of the delay that was allowed. Not sure if this was a problem with this unit, or not. I attached the Sony directly to the TV and the sync issue was almost gone, almost. We returned it and bought a Panasonic hoping for better results.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveF0101, We're sorry to hear about the audio sync issue. This is definitely not the experience we wanted you to have. Our support team could have help resolve your concern. Nonetheless, we hope you'd still consider our other models in your next purchase. Regards, -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to set up. No issues with eARC like I had with my last player

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, my only minor grip is it is not HDMI 2.1, so I have to change my TV settings back to HDMI 1.4 every time before watching movies or the screen will be blank, other than that the player does as it is supposed to, quiet, looks good, and it was on sale, $149.99 for Black Friday, and finally was in my price range as I was previously using my PS5, SeriesX and Xbox1X as my 4K Blu-ray player but have been waiting for a dedicated player's price to drop in my range and this finally did, and I like it. The apps are pointless as I see no way to add but I did not buy it for the apps, so don't care about that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    solid performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to its CR rating--easy to use, responsive to the remote control, good interaction with the TV. The lack of a display relieves us of one more time display differing from all the others in the room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality as well as ease of use remote. I'm extremely satisfied and the cost makes it a 5 star buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My first blue ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality , the sound is great , can read DVD and blue ray CDs, easy to install, practically it did by itself just follow the instructions in the TV screen.

    I would recommend this to a friend