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Customer Ratings & Reviews

$348.00

Customer reviews

Rating 4.6 out of 5 stars with 2433 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,433 reviews
  • Rated 4 out of 5 stars

    Harmoon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well nothing to complain about and time will tell if works as expected. It’s possible that my expectation is very high.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been having a lot of Glitches usually never have any problem with Sony . Not sure if I’m keeping this or taking it back

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Broke already

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote quit working after only a few uses. Return was easy so far so good with the replacement

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Blu ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a sale item when I bought it and seems sale price should be more accurate for quality then what full price would have been. Over all not complaining with the quality and use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sony 4K movie player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good, smooth enough. Better update the software to read the latest 4K movie. The remote design is outdated.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Pauses on it's own.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to like to pause several times during playback, like it's buffering. You have to stop playback, restart, then fast forward to where you were. I checked to see if the unit had the latest firmware, and it does. It's a SONY, it should work great...it doesn't.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Favorite

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really good product. Process the content really quickly, no noise, quick and easy setup as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu-Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this player plays the DVD's that I currently have and I can't wait to see the diffecence when I actually purchase Blu-ray movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use it to watch Blu-Rays and DVDs, so I can't comment on the streaming, but it plays disks great.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Get a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement player, because the first one I bought broke down after 5 days. It would go on for five seconds, and then shut down. Let's see how this new one works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Old Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my Sony Blu-Ray player to a friend, and I replaced it with the newest version of the same thing. This player is easy to use, and never temperamental. It's a safe buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gobless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gol danged that ever happened to my family. Now we can all watch Buffy and live in peace. Gobless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Wifi/Blu ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Actually had a printed manual so set up was simple and it was up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Sony product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Bluray delivers a great picture. Easy to operate and rxtremely reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player for the price, only issue was that the HDMI that comes included is not the best and I would hear somewhat distorted audio. I would recommend picking up a ultra HDMI Cable that supports 4k/60fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    slim and handy works simply

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have needed this handy Blue ray player for a while, it was much needed in our family especially for the old cd's. Fit the needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Constant issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the audio and video quality are excellent. That does little good when you cant get through a movie without the player freezing at random requiring constant power cycles and restarts. Multiple discs have had the same issue with random freezes. Leaving a disc paused for a few minutes will stop playback entirely, and the only way to resume is to shut off the player completely. My PS3 is more reliable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the Panasonic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but I bought the similar priced Panasonic and I recommend the Panasonic over the Sony.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this DVD player since it had great reviews. The box was in perfect shape but the DVD player didn't work. The supplied remote wouldn't turn it on, or eject the disc or anything. The remote did turn my Sony TV on and off though. I tried the DVD player on multiple TVs and no picture or sound. Returned and bought a different model.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ryan, thank you for your review. We're very sorry to hear about the issues you experienced with your UBP-X700 Blu-ray player. This is not the experience we aim to deliver.

      We sincerely apologize that the player did not work out of the box, despite the packaging being in perfect condition. We understand how frustrating it must have been to find that the player would not power on, and we appreciate you trying it on multiple TVs. We are glad to hear that you were able to return the product.

      It is good to know, however, that the supplied remote was able to operate your Sony TV.

      We hope the new model you purchased is working perfectly and providing you with the high-quality entertainment experience you expect from Sony. Thanks again for your patience and for being a valued Sony customer.

      Best regards,
      Gus Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Thank you..thank you..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and exceptional customer service @ Best Buy! Would have bought two more if it was less than $150 or senior discount..

    I would recommend this to a friend