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Customer Ratings & Reviews

$348.00

Customer reviews

Rating 4.6 out of 5 stars with 2433 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,433 reviews
  • Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good so far. Works as expected. Connects to wifi readily. No issues with disc play. Overall happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top notch unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation, simple setup, and performs every function well. Sony gets a nod from me for offering a digital coaxial output.

    I would recommend this to a friend
  • Cons mentioned:
    Streaming apps

    Rated 1 out of 5 stars

    Extremely Poor Product - Problems Disks/Streaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player froze repeatedly while streaming Netflix. Could not return to the Netflix menu without restarting the device. The first day of use, the Netflix and Youtube interface worked well and better than the replaced Sony player, with faster load times and more responsive menu commands. The second and third days of use included repeated screen freezes that completely locked the unit, as it remained unresponsive to menu commands. Received disk error when attempting to play the first Blu Ray disk. This was a standard Blu Ray disk, not a 4K movie. No damage or dirt was apparent on the very clean disk. After ejecting five times, the disk suddenly played flawlessly. The software was updated before the first use. I will return and try another 4K player model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    open box purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box item...very good value! well worth considering for future purchases.

    I would recommend this to a friend
  • Cons mentioned:
    Streaming apps

    Rated 4 out of 5 stars

    Good, but needs some attention from Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as playing the discs, it's great. However, the "smart" apps need some help. For example, the Amazon Prime Video app complains that it can't load. It needs updated. This model has been out for quite a long time, so I'm guessing that Sony has stopped updating it, but it's still a current model, so this is NOT acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k Blu ray player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with new 4k TV and see some of my favorites in higher definition. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supports 3-d!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect match for my Sony 65” 4k tv for whatever reason the ps5 does not play 3-d blu-ray discs but this blu-ray player does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disc player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It has many functions that an older player doesnt have. Would recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Brand with Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought Sony brand players before and this did not disappoint. The 4K resolution is great and played well with my new TV. Definitely would recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Does everything it says it will do. Only thing is the HDMI cable is so short it won't reach a T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup; this is my second order and highly recommend. Great value after discounts.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Sony X700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price alone, well worth. Yet in practice I encountered a number of stutters and freezes. After tinkering around with some settings as sone people have suggested I have had better luck. If issues persist i might just swap it until I get lucky.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Derek, Thank you for the feedback on your experience with your UBPX700. We're very pleased to hear you feel that your new Sony 4K Bluray player is worth its price. And we're sorry to learn about the stuttering and freezing issue that you've experienced. If the issue persists and should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony. -Sam Sony_US

  • Rated 4 out of 5 stars

    DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews before I bought it. I don't think the picture from the DVD player is any better than my Samsung DVD player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There's Dolby Vision everywhere and now I'm blind.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it cause my Sony 800 (no "m") doesn't have Dolby Vision and wanted to watch Matrix UHD with Dolby Vision, so I bought this one. Feels like a step back from the 800 (cause it's 100 better than 700?) The remote is small and the interface feels sluggish and when u turn on Dolby Vision on the 700/m, it's all on all the time except for DVDs, which makes it hard to enjoy a movie. I can't tell if the movie has original HDR or is added by the player. It gives it a fake Vision feeling and I'm def not feeling that. Great budget player but if I had the money, I'd save for the 800/m.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatly improved player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have played both blu-ray and 4k DVDs with no issues. Have only had 2 months so we will see how long it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark put our DVD player in, he did a good job and showed us how to work it. We are happy with the DVD player and Mark!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Experience with purchasing blu ready player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more about my experience with Best Buy then the blu ray player.. never was able to use it because when I picked it up it was missing parts and the manger was unhelpful offer to sell me a HDMI cable because it was not in the box, also missing remote. So I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Home Entertainment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Permits hours and hours of home entertainment. First purchase was much larger and, due to its size, had to be returned. I recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Blu-ray player UBP-X700/M

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony UBP-X700/M has worked for both Blu-ray and DVD movies. This unit replaced an earlier Sony Blu-ray player of the same model (no "/M").

    I would recommend this to a friend
  • Cons mentioned:
    Streaming apps

    Rated 1 out of 5 stars

    Disappointed with product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice DVD/Blu-ray player. The streaming is terrible. The device freezes often. Many times cannot watch an entire movie without it freezing. Just recently the entire device stopped responding. Will not even turn on any longer. I am extremely disappointed that a Sony device would provide such a poor user experience.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gatherer, we're sorry to hear that you have an issue with your Sony unit. Please make sure that your Blu-ray Disc player has the latest firmware installed. You can check this link for more details:

      https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/downloads

      If the freezing occurs during streaming, please make sure that your internet connection is stable. You might also want to try using a wired connection instead of Wi-Fi to see if that improves performance. The picture skips or freezes when playing a Blu-ray Disc movie, please follow this link to isolate the issue:

      https://www.sony.com/electronics/support/articles/00008473?utm_source

      If the issue persists, do a factory reset to your player by following this link:

      https://www.sony.com/electronics/support/articles/00089497

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US