Customer Ratings & Reviews

Hi JohnG,

We're pleased to learn that you're enjoying the excellent picture quality and the ease of using the remote control with your Sony Blu-ray player—thank you so much for your thoughtful 4-star rating! Its reliable performance and intuitive design aim to make every movie night more enjoyable, and it's great to know you’d choose it again.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

HI SteveV,

We are happy to hear that your experience was quick and efficient! We are glad the sales representative was able to help you find your new 4K Ultra HD Blu-ray player so you could get home and start enjoying your favorite media.

Thanks for choosing Sony.

Best regards,

Eliab

Thank you for the fantastic review, MichaelD!

We are absolutely thrilled to hear that your UBP-X700/U is exceeding your expectations! It’s wonderful to know that the 4K detail and performance are delivering that "better than advertised" experience we strive for. There’s truly nothing like physical media to get the absolute most out of your home theater.

Enjoy the movies and thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi SMOKEYtheAnimal!
Thanks so much for the awesome review and for sharing your experience.
It brings us great satisfaction to hear that your new UBPX700U Blu-ray player was well worth the effort to track down.

We really appreciate you choosing Sony!
Best regards,
Estefany

Hi KennethS,

We appreciate your feedback regarding the design of the UBP-X700U. While modern players often feature a more compact and lightweight footprint, we have focused on packing it with advanced features like 4K HDR10 and Dolby Vision to provide the best possible cinematic experience. We hope that as you explore these new capabilities, you find the performance meets the standard you expect from Sony. Thanks for choosing Sony.

Best regards, Eliab

Hi Gary,

That's excellent to hear! We are delighted that the UBPX700U 4K Ultra HD Blu-ray Player fully meets your needs as a reliable replacement, especially for successfully playing your older DVD collection.

Thanks for choosing Sony.

Best regards, Eliab

Hi JeffreyJ!
It is fantastic to know that you had a smooth delivery and found the setup easy. We appreciate you choosing the UBP-X700U.

Thanks for choosing Sony!
Best regards,
Estefany

Hi MichaelT,

We couldn’t be happier to hear that you are so pleased with your new UBP-X700U 4K Ultra HD Blu-ray Player.

By focusing on delivering true-to-life detail, this player is designed to bring the cinema experience directly into your living room. We are thrilled that you can now enjoy the stunning clarity of 4K HDR and the advanced color palettes provided by Dolby Vision. It is a fantastic choice for anyone looking to unlock the full potential of their disc collection and streaming services with incredible high-resolution audio and video.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Hi MPMP,

It is fantastic to know that you are happy with your new UBP-X700U! We appreciate your honest feedback regarding the value; we strive to pack as much industry-leading technology into our players as possible to ensure they stay relevant as "new tech" continues to evolve. We are confident the premium 4K HDR performance will provide you with many years of incredible movie nights.

Thank you for choosing Sony!

Regards,
Dominick

Hi BruceB,

We are so happy to hear that the UBP-X700/M was such a hit as a Christmas gift! It is wonderful to know your grandson is enjoying the 4K features and capabilities of the player, and we thank you for sharing that joy with us.

Thanks for choosing Sony.

Best regards, Eliab

Hello Nick,

Thank you for choosing Sony!

We're elated to hear that your UBPX700U Blu-ray Player is working smoothly and that HDR and Dolby Vision are enhancing your viewing experience. It’s rewarding to know our technology supports your enjoyment so effortlessly.

Best regards,
-Fred

Hi DavidD,

It brings us great joy to hear that your UBP-X700U is providing the reliable, high-quality viewing experience you were looking for! We are glad we can help you enjoy your DVD collection with the peace of mind that comes from having a dedicated player independent of the internet.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi CDBrad,

We are thrilled to hear that your gift was such a success! There is no better compliment than knowing a Sony product was chosen to be shared with someone else and that it hit the mark.

The UBP-X700U is a fantastic choice for any home theater enthusiast, as it brings out the best in 4K Ultra HD Blu-ray discs with incredible detail and HDR contrast. It’s designed to transform a standard movie night into a true cinematic experience, and we are so glad the recipient is enjoying the premium picture and sound quality it delivers.

Thank you for choosing Sony!

Regards,
Dominick

Hello JeffB!
Thanks so much for the feedback about the UBP-X700U.
We are delighted to hear that you are happy with your purchase and that it’s a great addition to your home setup.

We appreciate you choosing Sony!
Best regards,
Estefany

Hello Matt743,

Thank you for choosing Sony!

We're excited to hear that the UBPX700U Blu-ray player has been so simple and easy for you to use. It’s wonderful to know that just plugging it in and turning it on gets you straight to enjoying your favorite content. Thank you for sharing your experience—it means a lot to us!

Best regards,
-Fred

Hi Alden!
Thanks for taking the time to share your feedback about the UBP-X700U!
It is great to hear that the player's ease of use and picture quality are working well for you.

This model is designed to be very user-friendly with its simple setup and ability to handle 4K Ultra HD Blu-ray discs for the best movie experience. Plus, it features built-in Wi-Fi for easy access to streaming services.

We're genuinely thankful you decided on Sony!
Best regards,
Estefany

Thank you for the awesome review, DavidK!

We are so pleased to hear that your new UBP-X700/U is totally awesome!

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi DavidA,

We are pleased to learn that the Sony UBP-X700U was exactly as advertised and that you gave it a five-star rating!

It's great to hear that this product was what you were shopping for and that you feel it was a good deal. We strive to deliver excellent value and reliable performance.

Thank you for choosing Sony!

Regards,
Dominick

Hi Allen,

Thank you for your review. It's most rewarding to hear that you are happy with the performance of the UBP-X700M Blu-ray player so far. We understand your frustration regarding the audio outputs and the extra trip to the store. We hope the new cable provides a seamless connection and allows you to fully enjoy your soundbar and the excellent audio quality from the player

Thank you for choosing Sony!

Regards,
Dominick

Hi AnnaK,

Thank you for sharing your feedback regarding the UBP-X700/U. We appreciate your perspective on the importance of wireless connectivity in modern home theater setups, as this helps us better understand the specific needs of our users.

To clarify the technical specifications of this model, the UBP-X700/U is equipped exclusively with a physical Ethernet port for network access and does not feature internal Wi-Fi hardware. We understand that a wired connection may not be convenient for every room layout, particularly when it comes to maintaining firmware updates or accessing online features.

If your setup requires a wireless connection, we recommend considering the UBP-X800M2. This model is designed with built-in Wi-Fi and supports a variety of streaming services, providing the flexibility to update and stream without the need for a direct Ethernet cable.

We hope this information helps you find the best solution for your home entertainment.

Thank you for considering Sony!

Regards,
Dominick