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Customer Ratings & Reviews

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Comp. Value: $299.99

Customer reviews

Rating 4.6 out of 5 stars with 161 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 161 reviews
  • Rated 5 out of 5 stars

    Simple and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and quick UI. Playback is smooth and supports 4k video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose,

      We're pleased to hear you are enjoying the simple, quick UI and smooth 4K video playback of the UBPX700U 4K Ultra HD Blu-ray Player! Thank you for the positive feedback.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, plays back my 4k blu rays perfectly. I haven't really tested any of the streaming apps on it I got it strictly for the 4k blu ray capability and it hit it out of the park for the value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseS!
      Thanks for the great feedback!
      We feel privileged to know that our UBP-X700/U player is hitting it out of the park for your movie nights. We’re glad to hear it’s doing exactly what you bought it for!

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Excellent product!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made at a fair price! First in with our other devices!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulH,
      Thank you so much for the review and for choosing the UBP-X700U 4K UHD player!
      It is great to hear that you appreciate the quality and the price and that it's fitting in so well with your other devices.

      The UBP-X700U is designed to deliver stunning visuals with 4K Ultra HD and supports multiple HDR formats, like HDR10 and Dolby Vision, to give you the best movie experience.

      We're glad you chose Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best Value with great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works with our 4K screen. Service was great too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, SherryD!

      We are so pleased to hear that your UBP-X700/U Blu-ray Player is working excellently with your 4K screen! Getting that seamless, high-quality picture is exactly what we aim for.

      It is also wonderful to hear that the service you received was great. We strive to provide a positive experience from purchase through playback.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sold on Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Sony DVD players for years and I'm always impressed with their quality and sharpness of picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive review, Interesting!

      We are so pleased to hear that you've been a loyal Sony customer for years and that you are always impressed with the quality and sharpness of the picture on our DVD and Blu-ray players!

      It's incredibly rewarding to know that your new UBP-X700/U continues that tradition of excellence for you.

      Thank you again for your loyalty and for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic player. Quiet, fast, and has high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KyleR,

      Thank you for choosing Sony!

      We're excited to hear that the UBPX700U Blu-ray Player is delivering a fantastic experience with its quiet operation, speed, and high quality. Your positive feedback inspires us to continue providing reliable and enjoyable products.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Best Buy Open Box Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve watched only a couple of 4K DVDs. It’s easy to operate, even with manually changing the settings for Dolby. It’s also responsive whenever I need to move forward or go back. I knocked one star off for the open-box guarantees. I bought this item as open box excellent, and it was NOT restored to factory settings. As a matter of fact, there was still a DVD inside, AND the language settings were not restored to the original. It was in Spanish, and I had to restore factory settings myself with a little help from Google Translate. I’m glad I saved money, but Best Buy needs to do a better job norming its procedures for returns. It was disappointing to buy an “excellent” item, and it was immediately clear that no one bothered to turn it on when it was returned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kristine!
      We appreciate your feedback about the UBP-X700U. It's great to hear that you're enjoying the ease of use and the features included, like the Dolby Atmos.

      With this Blu-ray Player, you can experience movies with four times the resolution of conventional Blu-ray™ (Full HD), with new 4K Ultra HD Blu-ray™ discs.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Blue Ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and worked perfectly, I would recommend this product to anyone looking for a payer,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenC,

      It is great to hear you are so pleased with the Sony UBP-X700U! We're delighted that you found the player easy to install and that it worked perfectly right out of the box. Thank you for your strong recommendation of this product and for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Ultra Blu Ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player. Pairs perfectly with the Sony Mini LED TV we bought a while back. Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your excellent review, Coachhill!

      We are delighted to hear you are so satisfied with your UBP-X700/U Blu-ray Player! It's fantastic to know that it pairs perfectly with your Sony Mini LED TV, giving you a seamless and high-quality home theater experience.

      Thank you again for choosing Sony for your entertainment setup!

      Best regards,
      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Pretty Solid Bluray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K plays without a hitch and blurays look amazing. Budget friendly model. Enjoying it very much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie528,

      We are elated to hear that you're enjoying the Sony UBP-X700/U and that the 4K playback is seamless. We designed it to deliver that amazing quality while remaining budget-friendly. Thank you so much for the 5-star review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Premium Quality at Attractive Price Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent operating performance. Easily integrated into our home entertainment system! Great Value / Great Quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeH,

      We're pleased to learn that your Sony UBPX700U delivers excellent operating performance and integrated easily into your home entertainment system! Thank you so much for your fantastic 5-star rating—it's wonderful knowing you value not only the great quality but also the impressive versatility and reliability of the unit.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love this Blu-ray player! It’s paired with a Sony STR AZ5000ES and works flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ralphsmouse,


      That is fantastic to hear! We are thrilled that your UBP-X700U Blu-ray player is working flawlessly and delivering a great experience when paired with your premium STR-AZ5000ES receiver. Enjoy the stunning 4K detail and advanced surround sound from your system.

      Thanks for choosing Sony.
      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Did player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Just needed something that could run different disc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveC,

      It brings us great joy to hear that your UBP-X700 is working well for your collection! We understand the importance of having a versatile player for different formats. To help you get the most out of your player, you can find a comprehensive list of all playable disc formats in the operating instructions here: https://www.sony.com/electronics/support/res/manuals/4698/004dd925e705a2ef013ac81130d0ab2a/46984061M.pdf

      We appreciate you choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Kaybe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from what we had before. The picture is clear and much better picture quality. It works well with other Sony products we own.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaybe,

      Thanks for the wonderful review!

      We're so glad to hear that the UBP-X700U is a significant upgrade for your home entertainment setup and that you're enjoying the clearer, much better picture quality. We also truly appreciate you pointing out how well it works with your other Sony products.

      Thanks for being a valued Sony customer!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Sony UBPX700U 4K Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture and sound transfer. A wise purchase.Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesS,

      Thank you for sharing your 5-star review! We are so pleased to learn that you are enjoying the crisp, clear picture and sound transfer provided by your UBP-X700M 4K Ultra HD Blu-ray Player.

      We designed this player to deliver an exceptional home theater experience, and we are delighted that you consider it a wise purchase.

      Thank you for choosing Sony for your entertainment needs!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent Blu-ray player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high quality product. Very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JimH,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the high quality and ease of use of the UBPX700U Blu-ray Player. Your kind words encourage us to keep delivering products that combine excellence with user-friendly design. Thank you for sharing your experience with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    New dvd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase and aid in installation. Those wanting a new dvd would like this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GoodService,

      Thank you for choosing Sony!

      We're excited to hear that you're very happy with your UBPX700U Blu-ray Player and the installation support you received! Knowing that the product delivers the experience you were looking for and that you would recommend it to others is a huge compliment. We truly appreciate your feedback and your trust in Sony.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Nice and Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after dealing with the annoyance of my PS5 constantly trying to make films look like daytime television, and different streaming devices arbitrarily lowering the quality of movies even when I paid more for the 4k version. It’s back to buying physical media for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI GabrieljM,

      That's a fantastic decision, and we appreciate you choosing the UBP-X700U to enhance your movie-watching experience! We are delighted that you can now enjoy your physical 4K media with the intended cinematic quality, free from the picture processing and streaming variations that can occur with other devices. Enjoy getting back to the reliable, high-quality experience of dedicated physical media.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    disc player fulfills all needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to play blu rays and cd's. i am impressed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the concise and positive review, LeonardG!

      We are delighted to hear that you are impressed with your UBP-X700/U Blu-ray Player, and that it is serving your needs perfectly for playing both Blu-rays and CDs. We designed it to be a reliable, high-quality player for nearly any disc format, and your feedback is a great confirmation of that versatility!

      Thank you again for choosing Sony.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 3 out of 5 stars

    Same Thing As Previous Models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Really A "New" Model. Playing discs and software wise it's the exact same thing as the x700M and x800M2. The difference is it has no streaming apps and no Wifi. For $300 starting price might as well spend more and get the Panasonic 850. Sony didn't really change anything as far as the software and how it plays discs. BTW you still have to turn Dolby Vision on and off based on the disc you are playing. It won't auto switch it on and off based on what disc you insert.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DJamesPhilly, thank you for sharing your feedback regarding the UBP-X700U model.
      We sincerely apologize for any disappointment you may have experienced. We appreciate your insights on the similarities between the X700M and the X800M2, as well as your concerns about the lack of streaming apps and Wi-Fi capabilities.

      At Sony, we strive to enhance our products while catering to a variety of user preferences and needs. While the UBP-X700U may not include certain features, we believe it offers a solid option for those seeking a reliable disc player. We understand your point about the Dolby Vision settings and appreciate your input as we continuously work to improve our products.

      Thank you for considering Sony products. We value your perspective as it helps us better serve our customers.
      Sincerely,
      Estefany Sony_US