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Customer Ratings & Reviews

$329.99

Customer reviews

Rating 4.6 out of 5 stars with 198 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality of the UBPX700U 4K Ultra HD Blu-ray Player, along with its ease of use and simple setup. Users also appreciate its reliable disc playback and compact size. The primary concern expressed by some customers is regarding its connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 198 reviews
  • Rated 5 out of 5 stars

    Blu-ray OG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, fast, easy. We love our new Sony DVD player!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan,

      We are thrilled to hear that your new UBP-X700U has made such a great impression with its sleek design and fast, easy performance. It is wonderful to know that you are already enjoying the premium playback quality of your new player and that it is fitting so seamlessly into your setup.

      Thank you for choosing Sony and for making us part of your home cinema experience.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    4K Ultra HD Beauty!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K Blu-ray player is an exceptional upgrade from previous Blu-ray formats. I purchased this to view my 4K Blu-ray of 1959's "Ben Hur." The picture is sharp, the colors more vibrant, and the movement smooth and natural. The audio is also exceptional and clear. I love that when there is silence, it is true silence. That is most likely due to the excellent mastering of the disc, but the player doesn't get in the way of that either. The player is also backwards compatible with regular Blu-rays, DVDs, and CDs, upconverting the video discs a bit beyond what's available on a regular Blu-ray or DVD player. The remote control is your typical Sony remote control with lots of choices, including opening and closing the tray via remote. I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyPenguin,

      It’s rewarding to hear that the UBPX700U has provided such an exceptional upgrade to your home cinema, especially for a masterpiece like "Ben-Hur." We designed this player to support Dolby Vision and HDR10 to ensure those vibrant colors and deep silences remain as pure as the filmmakers intended. It’s also great to know you're making use of the 4K upscaling for your classic collection and enjoying the convenience of our functional remote design.

      Thank you for making Sony part of your premium entertainment experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent player, needs Ethernet connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player, easy to install and it works great. One point must be clarified, though. It does require an Ethernet connection for Internet access. In our case, it replaces a player which was also connected this way. But it does mean you need convenient access to your indoor router. The Internet connection is needed for updates to player software and updates to digital rights management.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, AlbertM!

      We’re glad to hear the UBP-X700 was an easy install and is working well for you. You make an excellent point regarding the Ethernet connection—while it ensures a stable and reliable link for those important software and DRM updates, we understand that proximity to a router is key.

      We appreciate you sharing this tip with the community. Enjoy your 4K movies and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k Blu-ray player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality at a good price. Xbox no longer plays my old DVDs and getting tired of having to deal with dozens of streaming apps just to watch a movie. This player handles all my old DVDs with no problems. Picture looks great. Have a few 4k Blu-ray videos and this player handles them with no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chicagofan!
      It is incredibly rewarding to hear that the UBP-X700U is the reliable solution you needed to bring your DVD and 4K collection back to life!

      This player features 4K upscaling that breathes new life into your older DVDs by bringing them closer to 4K resolution, and it supports HDR10 and Dolby Vision to ensure your 4K Blu-rays have stunning color and contrast.

      We appreciate your decision to go with Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great choice for your Blu Ray needs.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use, and nice upscale images even with older videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffM,

      We’re thrilled to hear you're enjoying the easy setup and the enhanced 4K upscaling on your older videos!

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    This Sony 4k player is AWSOME!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Use, small and beautiful picture quality! Im big time Happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Netito,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the ease of use, compact design, and excellent picture quality of the UBPX700U Blu-ray Player. Your happiness with the product truly motivates us to continue delivering high-quality experiences that bring joy to our customers.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Great player for a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscaling of regualar dvd and blu ray movies was excellent. The 4k movies play great and look even better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JG83,

      Thank you for choosing Sony!

      We're honored to hear that the UBPX700U Blu-ray Player impressively upscales regular DVDs and Blu-rays, while delivering outstanding 4K movie playback. Your appreciation of its performance inspires us to keep enhancing the entertainment experience for our customers. Thank you for sharing your positive thoughts!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with our new 4K TV and soundbar setup. Have watched two 4K bluray movies so far, True Lies and The King's Man. Kings Man looked and sounded great all the way through, but when I ejected the disk the machine froze, had to unplug it to get it back! True Lies looked mostly great but parts of it were way visually underwhelming, I suspect James Cameron was too busy saving the planet to put in the effort on the 4K conversion, not the fault of the player! The regular bluray version of The Hobbit also looked and sounded great! I am having a hard time finding any support (firmware etc.) from Sony on this particular model of the X700 series though, must be a new version. All in all, a good machine without spending too much money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That is fantastic feedback, Nick!

      We are thrilled that your new UBP-X700 4K Blu-ray player is delivering great performance with your new TV and soundbar—especially that regular Blu-ray playback of The Hobbit! It sounds like you've found a great value machine for your new setup.

      And you are likely right about True Lies; sometimes those older 4K conversions can be hit-or-miss, which is definitely not the fault of the player!

      Regarding your issues:

      The Freeze: The player locking up after ejecting The King's Man and requiring a power cycle is definitely not normal. This is usually a symptom of a temporary software hiccup.

      Support/Firmware: You are spot-on that the UBP-X700 is a newer variant. However, it belongs to the widely supported UBP-X700 series. All firmware and support are handled under the UBP-X700 product page.
      A firmware update often fixes those random lockups and stability issues (like freezing after eject). Please use the links for the UBP-X700 to ensure you have the latest software:

      https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/downloads

      We strongly recommend updating via the internet if your player is connected, as it is the easiest method.

      Please let us know if a firmware update resolves that post-ejecting freeze. Thanks again for choosing Sony for your home theater setup!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks more reliable than others due to weight. Easy to use even at 75.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DEW13,
      Thank you for your feedback! We are very glad to hear the UBP-X700U feels reliable and easy to use.

      This player offers high-quality 4K playback and supports a wide range of disc formats, making it a great choice for enjoying your favorite movies with ease.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    A movie goers dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We caught the sale on the Sony - UBPX700U 4K Ultra HD Blu-ray Player during the holidays. If you have a 4K TV & a sound system to match, then you too can enjoy the use of this Sony player. When playing a 4K movie, the sound is simply impressive to hear with a 7.1 surround sound system. Visually speaking, the player does upscale old movies to 4K quality & that's nice. Regular 4K movies are also nice to watch. A word of note. You may need 2 HDMI cables to take full advantage of the home theater experience. Why 2? One to be used between the player & your 4K TV. The 2nd to be used from the player to your receiver for sound. Keep in mind that not all receivers can handle 4K & may not transfer the full video quality. How would you know? The player will tell you through the setup process. A 2nd way to tell, play a movie & hit info on your TV remote. Your TV will show you what resolution it's displaying. Other than that, we've been playing movies for about a month with no problems. Keep in mind that not all HDMI cables are the same. Please pick cables that can handle 4K or better. The brand makes no difference. It's your choice. Enjoy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richie!
      Thanks for the helpful review and the great advice for other owners!
      It is most rewarding to hear that your new UBP-X700U player is working so well with your home theater.

      We appreciate you sharing those tips about using two HDMI cables to get the best audio.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Physical media, unite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting back into physical media, I wanted a 4K Blu-ray player that could really show what discs are capable of without spending flagship money. The Sony UBP-X700U ended up being a solid entry into the format and a noticeable upgrade over streaming and standard Blu-ray playback.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NelsonB,

      Thank you for choosing Sony!

      It brings us great joy to hear that the UBP-X700U Blu-ray Player has been a solid addition to your return to physical media. We’re glad it’s helping you experience the full potential of 4K discs and providing a clear step up from streaming and standard Blu-ray. Your appreciation for quality entertainment inspires us to keep delivering exceptional products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony DVD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony UBPX7000U provides excellent picture quality and easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddS,

      We are pleased to hear that you are enjoying the excellent picture quality and user-friendly interface of your new player! We appreciate your positive feedback. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Sony Blue Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to install. It was sold at a fair price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djhh,

      We are truly heartened to learn that you are enjoying the great picture quality and found the setup of your UBP-X700U to be so easy! It is wonderful to know that the performance and value of this player have made such a positive impression on you.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k blue ray look amazing in this player and super easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MadisonmJ!

      We are absolutely thrilled to hear how much you are enjoying the stunning quality and ease of use of your new UBP-X700/U 4K Blu-ray player! It’s incredibly rewarding to know that the 4K picture looks amazing and that the player is providing you with a super easy movie night experience. That seamless, high-quality performance is exactly what we aim for.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 4k player.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item is well worth the money I paid for. Operation is easy, picture quality and sound are great. I would highly recommend purchasing this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your positive review and recommendation of the UBP-X700, Honti! We’re delighted to hear that you found the player easy to use and that its picture and sound quality met your expectations. Your feedback is truly appreciated and motivates us to continue delivering products that offer excellent value and performance to our customers.

      Thanks again for choosing Sony and for being part of our community!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony dvd player is easy to use and the picture quality is excellent. Too bad that the LG dvd player I bought from Best Buy last year stopped reading DVDs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelW,

      Thank you for choosing Sony!

      We're delighted to hear that you’re enjoying your Sony UBPX700U DVD player! It's wonderful to know that you find it easy to use and appreciate the excellent picture quality. We understand how disappointing it can be when a previous device doesn't perform as expected, and we’re glad you’ve found a reliable option with us. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Easily set up great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and ease of set up excellent. Construction of player seems cheaply made

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardD,

      We are very glad to hear that you are enjoying the excellent picture quality and the quick, easy setup of your new player. While we appreciate your feedback regarding the build, this model is designed to deliver a premium 4K Ultra HD experience with Dolby Vision™ for striking highlights and deep blacks, and HDR10 to provide incredible detail in every scene. We are pleased that the performance is making a positive impact on your home theater.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Cons mentioned:
    Disc playback

    Rated 5 out of 5 stars

    DVD deliberate design Flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, but I had no choice. Apparently like all DVD players, if a disc is assorted wrong, there's no way to get it out without ruining the thing. That's not Best Buy's fault. It's probably a deliberate a design to force us to buy more of these contraptions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    MichaelS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great picture quality. Very easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the excellent review, MichaelrS!

      We are so pleased to hear that you are enjoying the performance of your UBP-X700/U Blu-ray Player. It's rewarding to know that you found the setup easy, the picture quality great, and the player very easy to operate. We focus on delivering a seamless and high-quality viewing experience, and your feedback confirms we hit the mark!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 4K Ultra HD Blu-ray player - Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good HD Blu-ray player. Great picture and easy plug and play.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidT,

      Thank you for choosing Sony!

      We're excited to hear that your UBPX700U Blu-ray player delivers a great picture and was easy to plug and play, and that the HD performance looks good. We truly appreciate you sharing these highlights—enjoy your viewing, and thanks for being part of the Sony family.

      Best regards,
      -Fred Sony_US