Customer Ratings & Reviews

Thank you for your review, HaydenH! We are thrilled to hear that you're enjoying your UBP-X700 and that its ability to play both Blu-rays and DVDs is so valuable to you.

We understand how important it is for a player to handle all your disc formats, and we designed the UBP-X700 to be a versatile centerpiece for your home theater. We hope you continue to enjoy all your movies for years to come!

Best regards,
Gus, Sony Social Media Team

Thank you so much for your kind words and for sharing your positive experience with the UBP-X700, JohnU! We’re thrilled to hear you’re enjoying your player and appreciate your trust in Sony for high quality products.

The UBP-X700 is designed to deliver a truly stunning home cinema experience, supporting 4K Ultra HD Blu-ray™ playback for amazingly detailed picture quality. Plus, with HDR10 and Dolby Vision™ compatibility, you can enjoy vibrant colors and incredible contrast. We hope you continue to enjoy the exceptional performance and reliability that Sony strives to deliver!

Thank you again for choosing Sony.

Best regards,
Gus, Sony North America Customer Support

Thank you so much for sharing your experience with the Sony UBP-X700, Napo! We're delighted to hear that you found the setup process very easy and that the picture quality meets your expectations. The UBP-X700 is designed to offer outstanding 4K Ultra HD visuals in a user-friendly package, so it's great to know it's delivering on both counts for you. Your feedback on the price-to-quality ratio is especially appreciated—our goal is to provide an accessible player with premium performance, and your comments affirm that commitment. If you have any questions or need recommendations for getting the most out of your player, feel free to reach out.

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi Alabamaboywithaplanonwinn,

We're so glad to hear that—thank you so much for the wonderful 5-star rating! Your Sony Blu-ray player’s impressive 4K Ultra HD playback makes movie nights truly spectacular, and it's great to know you had such a positive overall experience.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hello TERRYH,

Thank you for choosing Sony!

It's truly wonderful to know that you are impressed with the UBPX700U Premium! We take great pride in the quality of our products, and your feedback about its solid metal construction means a lot to us. Thank you for sharing your thoughts!

Best regards,
-Fred

Hi Jenny,

We're happy to hear you love the UBP-X700U Blu-ray player, found the setup great, and appreciate the good picture quality! We understand your concern regarding the cost versus occasional use. While the price reflects the advanced 4K Ultra HD features and picture quality, we hope the player continues to provide an excellent experience for all your movie-watching moments. Thanks for choosing Sony.

Best regards, Eliab

Hi DavidT,

Thank you for choosing Sony!

We're excited to hear that your UBPX700U Blu-ray player delivers a great picture and was easy to plug and play, and that the HD performance looks good. We truly appreciate you sharing these highlights—enjoy your viewing, and thanks for being part of the Sony family.

Best regards,
-Fred

Hi JamesS,

Thank you for sharing your 5-star review! We are so pleased to learn that you are enjoying the crisp, clear picture and sound transfer provided by your UBP-X700M 4K Ultra HD Blu-ray Player.

We designed this player to deliver an exceptional home theater experience, and we are delighted that you consider it a wise purchase.

Thank you for choosing Sony for your entertainment needs!

Best regards,
Dominick

Hi Allen,

Thank you for your review. It's most rewarding to hear that you are happy with the performance of the UBP-X700M Blu-ray player so far. We understand your frustration regarding the audio outputs and the extra trip to the store. We hope the new cable provides a seamless connection and allows you to fully enjoy your soundbar and the excellent audio quality from the player

Thank you for choosing Sony!

Regards,
Dominick

Thank you for the concise and positive review, LeonardG!

We are delighted to hear that you are impressed with your UBP-X700/U Blu-ray Player, and that it is serving your needs perfectly for playing both Blu-rays and CDs. We designed it to be a reliable, high-quality player for nearly any disc format, and your feedback is a great confirmation of that versatility!

Thank you again for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi ErnstE,

We're glad to hear you are happy with your UBP-X700 4K Ultra HD Blu-ray Player and are enjoying the product!

Thanks for choosing Sony. Best regards, Eliab

Hi SeanM,

We're so glad to hear how much you're enjoying your UBP-X700M 4K Ultra HD Blu-ray Player! It's fantastic to know you find it to be a quality item at a great price, and we truly appreciate your recommendation. We designed it to deliver a stunning visual and audio experience for your home theater, and it's wonderful to hear we hit the mark for you!

Thanks for choosing Sony, have a great day!
DiegoV

Thank you for sharing your feedback, OllinD! We're glad to hear you like the look of the UBP-X700U and appreciate you choosing Sony. When you're ready to set up your new player, please don't hesitate to reach out if you have any questions or need assistance—our team is here to help ensure you have the best experience possible. Enjoy your new device once your apartment is ready!

Thank you again for your review and for being a part of the Sony community!

Best regards,
Gus
Sony Social Media Team

Hi DavidH,

We understand your frustration with DVD navigation and screen settings. This is often resolved by adjusting a couple of settings: please go to the player's Setup menu and ensure the 4K Upscale Setting is set to Off or None for smoother DVD menu navigation. For screen stretching on older DVDs, try setting the DVD Aspect Ratio in the Screen Settings to Letterbox.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the excellent review, KerryO!

We are so pleased to hear that your UBP-X700/U is perfect for your needs, serving as both a great DVD player and a "more than decent" CD player.

We designed the UBP-X700/U to be a versatile and reliable player, and it's fantastic to know that it is performing "very well" for you across all your media, whether it's movies or music.

Thank you again for choosing Sony and for sharing your experience!

Best regards, Gus, Sony Social Media Team