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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 72 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the UBPX700U 4K Ultra HD Blu-ray Player, especially the excellent picture quality. Many also find the Sony DVD player easy to use. However, some customers have expressed concerns regarding its connectivity, specifically the ethernet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Rated 5 out of 5 stars

    Great player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic player. Quiet, fast, and has high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KyleR,

      Thank you for choosing Sony!

      We're excited to hear that the UBPX700U Blu-ray Player is delivering a fantastic experience with its quiet operation, speed, and high quality. Your positive feedback inspires us to continue providing reliable and enjoyable products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Ultra 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised! It was a good deal and what I was shopping for .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidA,

      We are pleased to learn that the Sony UBP-X700U was exactly as advertised and that you gave it a five-star rating!

      It's great to hear that this product was what you were shopping for and that you feel it was a good deal. We strive to deliver excellent value and reliable performance.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Blu-ray DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new DVD/Blu Ray player. It is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Grkoukla!
      We are really happy to hear that you’re enjoying the UBP-X700/U.

      This player delivers stunning 4K UHD playback with vibrant colors and crisp detail, plus it supports a wide range of disc formats for versatile viewing.

      Thank you for selecting Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    new 4k player to replace my old Blu Ray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a very good unit so far. I just wish it had more audio outputs for the sound bar that I bought from Best Buy. Now I have to go back to your store to get a different cable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allen,

      Thank you for your review. It's most rewarding to hear that you are happy with the performance of the UBP-X700M Blu-ray player so far. We understand your frustration regarding the audio outputs and the extra trip to the store. We hope the new cable provides a seamless connection and allows you to fully enjoy your soundbar and the excellent audio quality from the player

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    disc player fulfills all needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to play blu rays and cd's. i am impressed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the concise and positive review, LeonardG!

      We are delighted to hear that you are impressed with your UBP-X700/U Blu-ray Player, and that it is serving your needs perfectly for playing both Blu-rays and CDs. We designed it to be a reliable, high-quality player for nearly any disc format, and your feedback is a great confirmation of that versatility!

      Thank you again for choosing Sony.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Tv and dvd players

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the purchase, and i enjoy the product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnstE,

      We're glad to hear you are happy with your UBP-X700 4K Ultra HD Blu-ray Player and are enjoying the product!

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Sony is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a quality item! I would definitely recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanM,

      We're so glad to hear how much you're enjoying your UBP-X700M 4K Ultra HD Blu-ray Player! It's fantastic to know you find it to be a quality item at a great price, and we truly appreciate your recommendation. We designed it to deliver a stunning visual and audio experience for your home theater, and it's wonderful to hear we hit the mark for you!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 3 out of 5 stars

    My Sony Blu-ray player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box looks nice. I haven't set it up yet because I'm in the process of rearranging my apartment and haven't had time. If there's any problems with the unit, I'm covered by the 4-year protection plan.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, OllinD! We're glad to hear you like the look of the UBP-X700U and appreciate you choosing Sony. When you're ready to set up your new player, please don't hesitate to reach out if you have any questions or need assistance—our team is here to help ensure you have the best experience possible. Enjoy your new device once your apartment is ready!

      Thank you again for your review and for being a part of the Sony community!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    4k blu ray player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is advertising this player as wifi capable but its not its an ethernet connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to get the set up on my TV, so I returned the item.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi storm320,

      We are very sorry to hear that you were unable to complete the setup process for the UBPX700U Blu-ray player, which resulted in the return. It's frustrating when a new device doesn't connect smoothly, and we understand your decision. In the event you consider purchasing another 4K player in the future, please know that setup difficulties are often resolved by ensuring a Premium High-Speed HDMI cable is used and that the corresponding HDMI input on your TV is set to an Enhanced/Deep Color/UHD Format within your TV's settings.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 1 out of 5 stars

    Home owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use, changing screen on dvd, is definitely hard

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH,

      We understand your frustration with DVD navigation and screen settings. This is often resolved by adjusting a couple of settings: please go to the player's Setup menu and ensure the 4K Upscale Setting is set to Off or None for smoother DVD menu navigation. For screen stretching on older DVDs, try setting the DVD Aspect Ratio in the Screen Settings to Letterbox.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    blue ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed, a DVD player and a more then decent player for CDs. Does it all very well in my humble opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the excellent review, KerryO!

      We are so pleased to hear that your UBP-X700/U is perfect for your needs, serving as both a great DVD player and a "more than decent" CD player.

      We designed the UBP-X700/U to be a versatile and reliable player, and it's fantastic to know that it is performing "very well" for you across all your media, whether it's movies or music.

      Thank you again for choosing Sony and for sharing your experience!

      Best regards, Gus, Sony Social Media Team Sony_US